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Prepare incident-response stories, monitoring/alerting tradeoffs, and clear written handoffs. Show how you cut operational toil while supporting high-availability services around fast-moving AI products.
Fits candidates who want operational rigor at an AI lab shipping widely used generative products, and who can work on-site in London (role is not marked remote).
A Technical Operations Analyst at OpenAI in London would typically watch production health, triage incidents, refine runbooks and alerts, and work with engineers so generative-AI services stay stable for users and internal teams.
London, UK, and it is not listed as remote.
Generative AI models such as the GPT series, including ChatGPT.
No certification resources were provided in the source data.
Website: openai.com
OpenAI is an American artificial intelligence (AI) research organization headquartered in San Francisco, consisting of OpenAI Group PBC, a for-profit public benefit corporation (PBC), partially controlled by OpenAI Foundation, a nonprofit. OpenAI develops generative AI models, particularly the GPT series of large language models. Its release of ChatGPT in November 2022 has been credited with catalyzing the AI boom, and widespread interest in generative AI.
Public cache only — not an employee review.
Tech Operations Analyst at OpenAI - London, UK About This Position We are seeking a Technical Operations Analyst to join our User Safety & Risk Operations (USRO) team. As an experienced individual contributor, you will work across USRO, solving ambiguous, high-impact operational problems using data and technical tools. You will be involved in problem definition through analysis, workflow design, implementation, measurement, and handoff. Responsibilities Solve complex, high-impact operational challenges by leveraging data and technical tools. Build dashboards and lightweight automations to support decision-making processes. Utilize AI tools to accelerate work and improve efficiency. Collaborate directly with operators and technical partners to transform incomplete information into practical systems. Maintain a broad scope, spanning emerging-risk detection, operational quality, automation, launch readiness, and other priority programs. What You Bring A strong background in data analysis and technical problem-solving skills. Experience with querying and validating data to inform decision-making processes. A proven track record of working on complex projects from start to finish. The ability to work independently and as part of a team, adapting to evolving organizational needs. More About OpenAI At OpenAI, our User Safety & Risk Operations (USRO) team is dedicated to protecting our products and users from abuse, fraud, safety risks, and other forms of misuse. We operate at the front line of real-world safety and risk management, translating user and operational signals into timely decisions, effective interventions, and improvements to our systems. Apply Today To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there. Join us in making a difference in user safety and risk operations!
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