Fortive
Join a growing, collaborative team that’s passionate about delivering exceptional customer experiences. As a Customer Support Specialist, you’ll become an expert in the eMaint software products and play a key role in helping customers succeed.
Requirements
- Deliver technical support for the eMaint software via phone, email, chat, and web meetings.
- Troubleshoot and resolve customer issues in a Microsoft and web-based environment.
- Clearly document customer interactions and technical issues in real time.
- Collaborate with team members to ensure a seamless and high-quality support experience.
- Contribute to product documentation and knowledge base articles.
- Participate in software testing to help ensure quality releases.
Originally posted on Himalayas
To apply for this job please visit himalayas.app.
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