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Technical Customer Support Specialist

  • Full Time
  • Anywhere

SINGU

SINGU — Polska

Czym będziesz się zajmować? Provide 1st and 2nd level application support via email, phone, and ticketing systems. Troubleshoot technical issues using SQL to dig into data and validate root causes. Coordinate efficient resolutions with the right people. Create and maintain user-facing knowledge base with clear, well-structured articles, guides, and FAQs. Bring an automation-first mindset to everyt…

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