Elevenlabs
ElevenLabs is an AI research and product company transforming how we interact with technology. As a Technical Customer Support Specialist, you’ll be on the front lines with our enterprise and B2B customers, helping them get the most out of ElevenLabs.
Requirements
- 2–3 years in technical customer support at a SaaS or high-growth tech company, with B2B or enterprise experience
- Native or near-native Mandarin proficiency, with strong written and spoken English
- Familiarity with LLMs, AI agents, and/or telephony systems
- Solid understanding of APIs and how developers integrate them
- Analytically sharp with a first-principles approach to debugging and problem-solving
- Strong communicator who can translate technical complexity into clear, actionable responses
- Self-directed and energised by a startup environment
Benefits
- Innovative culture
- Growth paths
- Learning & development
- Social travel
- Annual company offsite
- Co-working
Originally posted on Himalayas
To apply for this job please visit himalayas.app.
Working in Australia
Australia, officially the Commonwealth of Australia, is a country comprising the mainland of the Australian continent, the island of Tasmania and numerous smaller islands. It has a land area of 7,688,287 km2 (2,968,464 sq mi), making it the sixth-largest country in the world. Australia is the world's flattest and driest inhabited continent. It is a megadiverse country, and its size gives it a wide variety of landscapes and climates including deserts in the interior and tropical rainforests along the coast.
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