Loading...

Technical Customer Support Specialist

  • Full Time
  • Anywhere

Elevenlabs

ElevenLabs is an AI research and product company transforming how we interact with technology. As a Technical Customer Support Specialist, you’ll be on the front lines with our enterprise and B2B customers, helping them get the most out of ElevenLabs.

Requirements

  • 2–3 years in technical customer support at a SaaS or high-growth tech company, with B2B or enterprise experience
  • Native or near-native Mandarin proficiency, with strong written and spoken English
  • Familiarity with LLMs, AI agents, and/or telephony systems
  • Solid understanding of APIs and how developers integrate them
  • Analytically sharp with a first-principles approach to debugging and problem-solving
  • Strong communicator who can translate technical complexity into clear, actionable responses
  • Self-directed and energised by a startup environment

Benefits

  • Innovative culture
  • Growth paths
  • Learning & development
  • Social travel
  • Annual company offsite
  • Co-working

Originally posted on Himalayas

To apply for this job please visit himalayas.app.

Working in Australia

Australia, officially the Commonwealth of Australia, is a country comprising the mainland of the Australian continent, the island of Tasmania and numerous smaller islands. It has a land area of 7,688,287 km2 (2,968,464 sq mi), making it the sixth-largest country in the world. Australia is the world's flattest and driest inhabited continent. It is a megadiverse country, and its size gives it a wide variety of landscapes and climates including deserts in the interior and tropical rainforests along the coast.

    More jobs at Elevenlabs

    Keep exploring on Get A Job.ai

    Not quite the right fit? Your next opportunity is a click away.

    Hiring instead? Post a job and reach candidates searching right now.