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TITLE: Technical Coordinator - Reactive ServicesCOMPANY: Omexom ELMO HRLOCATION: Albany, North Shore About This Position We are seeking a motivated and skilled Technical Coordinator to join our team in Albany, North Shore. As a key member of the organization, you will be responsible for ensuring that all reactive services meet high standards of quality and efficiency. Your Responsibilities Diagnose and resolve technical issues promptly and effectively. Collaborate with cross-functional teams to ensure seamless service delivery. Maintain detailed records of service requests, resolutions, and follow-ups. Stay updated on the latest industry trends and technologies. What We're Looking For A minimum of 3 years' experience in a technical support role. Strong problem-solving skills with the ability to work under pressure. Excellent communication and interpersonal skills. Familiarity with IT service management tools and processes. A proactive attitude towards continuous improvement. About the Company Omexom ELMO HR is committed to providing comprehensive support services. Our benefits include: Comprehensive Health Insurance Lifeline & Disability Cover Generous KiwiSaver Contributions Enhanced Parental Leave Birthday Leave Long Service Rewards Career Advancement Opportunities The chance to be part of a great team in a full-time, permanent contract with at least 40 hours per week. Applying for This Role If you are passionate about technical coordination and eager to contribute to our dynamic team, we would love to hear from you. To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.
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