CommIT
Description
We are looking for Tech Ops – Production Support & Reliability Lead
Front-line production support for Braviant’s AWS multi-account stack. Monitor systems, triage alerts, execute runbooks, escalate cleanly to developers. Defensive ownership role – not a developer role despite “Lead” in title.
Stack:
- AWS – VPC, ECS, Lambda (SAM/CloudFormation), IAM, NAT, security groups
- PostgreSQL on Amazon RDS (~15 instances)
- Datadog + CloudWatch (APM, logs, alerting)
- Java microservices / API-heavy app stacks
- Jira (ITSM) + Slack (ops channels)
- Nice-to-have: AWS data services (Glue, S3, Athena, EventBridge), Metaplane
Requirements
Must-have:
- 3+ years production support / SRE / NOC / ops engineering
- Hands-on AWS – EC2/ECS, VPC networking, IAM
- Operational PostgreSQL / RDS – slow query reading, basic tuning, vacuum awareness
- Incident triage across infra + app layers
- Structured incident response (ITIL, NIST, or equivalent)
- SLA management in a ticketed environment (Jira or similar)
- Strong written English for escalation + post-incident write-ups
Nice-to-have:
- Datadog / CloudWatch fluency
- AWS data services (Glue, S3, Athena, EventBridge)
- Basic IaC (CloudFormation, SAM, Terraform)
- Financial services or other regulated-environment background
- AWS SysOps Administrator or Solutions Architect cert
- Scripting / automation
Originally posted on Himalayas
To apply for this job please visit himalayas.app.
Working in Brazil
Brazil, officially the Federative Republic of Brazil, is the largest country in South America. It is also the world's fifth-largest country by area and the seventh-largest by population, with over 213 million people. Brazil is a federation composed of 26 states and a Federal District, which hosts the capital, Brasília. Its most populous city is São Paulo, followed by Rio de Janeiro. Brazil has the most Portuguese speakers in the world and is the only country in the Americas where Portuguese is an official language.
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