TaskUs
TaskUs is a provider of outsourced digital services and next-generation customer experience. As a Teammate, you will receive inbound and/or place outbound calls, provide accurate and timely responses for inquiries, and filter content from the client’s website.
Requirements
- Receive and place inbound and outbound calls
- Provide accurate and timely responses for inquiries
- Filter content from the client’s website
- Perform data and research functions
- Provide support through known basic troubleshooting techniques
- Manage and resolve customer complaints
- Identify and escalate priority issues
- Route calls to the appropriate resource
- Document all information on customer interaction according to standard operating procedures
Benefits
- Competitive industry salaries
- Comprehensive benefits packages
Originally posted on Himalayas
To apply for this job please visit himalayas.app.
Working in Taiwan
Taiwan, officially the Republic of China (ROC), is a country in East Asia. The main island of Taiwan, also known as Formosa, lies between the East and South China Seas in the northwestern Pacific Ocean, with the People's Republic of China (PRC) to the northwest, Japan to the northeast, and the Philippines to the south. It has an area of 35,808 square kilometers, with mountain ranges dominating the eastern two-thirds and plains in the western third, where its highly urbanized population is concentrated. The combined territories under ROC control consist of 168 islands in total covering 36,193 s
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