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Strong fit if you already lead or want to lead CRM and email marketing in Germany, enjoy process and people work, and can operate with limited public company detail. Thin employer data means use interviews to validate culture, stack, and team size at name.
As Teamleiter CRM / E-Mail Marketing at name, a typical day centers on leading the CRM and email channel: prioritizing campaigns, reviewing journeys and segments, unblocking deliverability or content issues, and aligning sends with product or sales goals. You coach specialists, set quality bars for lists and templates, and report performance to stakeholders—without inventing tools or stack the listing does not name.
Prioritize: CRM lifecycle design, email marketing ops (segmentation, automation, A/B testing), list hygiene and consent (GDPR-minded), basic analytics/reporting, and people leadership for a small channel team. No certification catalog or costs were supplied for this role—skip paid certs unless the employer names them.
The listing marks remote as 0 and location as Germany, so plan for work tied to Deutschland rather than fully remote.
Leadership of CRM and e-mail marketing: prioritization, quality, coaching, and stakeholder reporting—not only hands-on campaign production.
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Website: nsi.guide
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Teamleiter CRM / E-Mail MarketingnameGermany Role Overview We are growing faster than our support structure can keep up. Currently, too many decisions hang on too few heads—our Account Managers need a leader who guides them, not just someone standing above them. That's why we're building the Key Account Manager level. You will lead your own team and customer portfolio—and shape how account management at MAILODY works in the future. This role is demanding; you'll face pressure from both top (growth goals) and bottom (a team that's still finding its footing). But don't worry, we won't leave you alone—we know it's not easy. Key Responsibilities Fund 3–5 Account Managers in terms of professional and disciplinary guidance. Conduct weekly 1:1s with a clear structure (progress / issues / plans). Ensure the well-being of your team, actively develop your people through training, feedback, and structured onboarding. Take responsibility for the development and results of your own customer portfolio (worth 6–8 accounts, exclusively our most demanding customers). The daily business lies with your AMs. Act as a trusted contact at the senior decision-making level of your customers and proactively place topics in customer calls. Identify churn risks early, decide on countermeasures for your team, and turn threatened accounts back into growth. Be the technical fallback point for your team—master Klaviyo- and CRM architecture comprehensively. Coach your AMs technically and build their skills up instead of just answering questions. Own a company-wide process around our employees (e.g., onboarding or offboarding). What You Bring A proven track record in customer relationship management, particularly with complex B2B accounts. A deep understanding of CRM and email marketing tools. Strong leadership skills to guide and develop a team effectively. Exceptional communication and problem-solving abilities. A proactive mindset to identify and address potential issues before they become critical. About the Company name is a dynamic company in Germany, focused on growth and excellence in customer management and email marketing. We are committed to fostering an environment where our team members can thrive and contribute their best work. Apply Today To apply, complete your application directly on this page, or you'll…
Generated for personal interview prep · 2026-08-11 UTC · getajob.ai