Home Credit
Home Credit — Jamshedpur, East Singhbhum
Role Responsibilities: Lead and motivate a team of 20 call center operators. Drive collection efficiency by improving RPC%, PTP%, and kept rates. Conduct regular coaching, performance reviews, and shift meetings. Manage roster, shrinkage, and performance improvement plans. Job Requirements: 4–6 years of experience in tele-collections or customer service operations. Strong analytical and reporting …
To apply for this job please visit www.adzuna.com.
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