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Prepare examples of leading multi-stakeholder digital delivery under policy constraints. Expect scenarios on prioritising compliance work, escalating delivery risk, and translating strategy into measurable service outcomes for government users.
Strong fit if you enjoy mission-driven govtech delivery, can bridge strategy and execution, and stay calm in regulated environments. Weaker fit if you want fully remote work or pure advisory tax practice without platform ownership.
As Tax Service Delivery Lead for Compliance & Strategy at GovTech, you shape how tax-related digital services meet policy and control needs. Days mix stakeholder sessions with agencies, prioritising backlog for compliance outcomes, reviewing delivery risks, and aligning product roadmaps with regulatory change—not pure tax advising, but service ownership for government platforms.
Focus on service delivery leadership, public-sector programme governance, compliance framing for digital tax journeys, stakeholder management, and risk/controls literacy. No certification list or costs were supplied for this role family.
No. The listing is Singapore-based (remote flag off).
It is Singapore’s government technology agency, building digital public services as a statutory board under the PMO.
No verified pay bands or review scores were in the source data, so none are stated.
Website: tech.gov.sg
The Government Technology Agency (GovTech) is a statutory board of the Government of Singapore, under the Prime Minister's Office. It was restructured from Infocomm Development Authority of Singapore (IMDA) in 2016, and officially legislated in Parliament on 18 August that year.
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Tax Service Delivery Lead: Compliance & Strategy Government Technology Agency Singapore The Opportunity The Government Technology Agency in Singapore is seeking a Tax Service Delivery Lead with expertise in compliance and strategy. This role involves applying tax knowledge to deliver services with integrity across enforcement, compliance, and policy support. You will contribute to building a responsible taxpaying community by carrying out enforcement actions against late filers, assisting taxpayers through telephone or written correspondence, and supporting managers on technical and procedural issues. Your Responsibilities Enforce tax laws and regulations with integrity Assist taxpayers via phone or written communication Support managers in addressing technical and procedural issues Contribute to the development of a responsible taxpaying community Skills & Qualifications Demonstrated experience in tax enforcement, compliance, and policy support Strong interpersonal skills for effective taxpayer assistance Excellent communication and problem-solving abilities Adept at managing multiple tasks and priorities Proficiency in relevant tax regulations and policies About Government Technology Agency The Government Technology Agency is dedicated to enhancing the capabilities of public sector organizations through technology. As a full-time, on-site position, this role requires an individual committed to excellence in tax service delivery. Ready to Apply? To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.
Generated for personal interview prep · 2026-08-15 UTC · getajob.ai