Brainlab
We are seeking a highly motivated Support Specialist for Image Guided Surgery / Digital OR and Imaging in Scandinavia, responsible for installations, maintenance, and customer service.
Requirements
- Perform installations, preventive maintenance, inspections and repairs of products
- Execute SW and HW updates or upgrades
- Perform product verifications and calibrations
- Perform routine troubleshooting and root cause analysis
- Read, analyze, interpret/arrange network diagrams, schematics and wiring diagrams
- Complete every installation or service assignment efficiently and in a timely manner
- Keep customer up-to-date regarding their requests and minimize down time
- Establish a professional and robust customer relationship
- Instruct and educate customer and staff in proper use of products and services
- Perform and document all mandatory administrative tasks accurately according the Brainlab policies in a timely manner
- Actively live the team approach on a regional and European level
- Keep up to date with assigned trainings, re-trainings and certifications
- Keep abreast of developments regarding Brainlab and competitive products and services
- Deliver high level customer service
Benefits
- Company car
- Cell phone
- Laptop – also for private use
- Flexible working hours
- Home office
- Comprehensive training and continuing education opportunities
Originally posted on Himalayas
To apply for this job please visit himalayas.app.
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