Harris
Responsibilities:
– Handle support calls or tickets.
- Installing and updating product line applications, integrated 3rd party applications, and operating system and/or database applications.
– Exercise sound professional judgment in investigating technical problems.
– Collects detailed information to categorize requests to establish a method of resolution.
– Documentation of all customer communication through tickets.Requirements:
– 1+ year(s) of customer service experience in a technical environment or relevant experience
– Proven problem-solving abilities
– Proven verbal skills and exceptional written skills
– Experience in technical documentation
– Ability to multi-task effectively
– Work well autonomously
Pay rate: $21.00 to $24.00/hour
Originally posted on Himalayas
To apply for this job please visit himalayas.app.
Keep exploring on Get A Job.ai
Not quite the right fit? Your next opportunity is a click away.
- Browse all jobs
- More jobs by category
- Remote jobs you can do from anywhere
- Research typical pay for this role
- Set a job alert so new matches reach you first
- Upload your resume to apply faster
Hiring instead? Post a job and reach candidates searching right now.