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Support Executive

  • Full Time
  • Anywhere

Arivu Educational Consultants

Arivu Educational Consultants — Taverekere, Bangalore

1. Support Ticket Resolution: Resolve a minimum of 60 support tickets per day. Maintain an average resolution time of less than 5 hours. Follow Standard Operating Procedures (SOP) for all support ticket resolutions. 2. App-Related Tasks: Complete all app-related tasks as per SOP with 99% accuracy by the next day (R1 day). Ensure the accuracy of 99% of data entered for app-related formalities. 3.Ad…

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