Kinsta
Kinsta is a top provider of managed hosting for WordPress seeking a Support Engineer to provide technical support to customers through live chat system.
Requirements
- Fluency in English with excellent written communication skills
- Great customer service skills with online customer service experience
- Experience with Linux, NGINX, MySQL/MariaDB, PHP, DNS, CDN, and caching
- Understanding of WordPress: database structure, file/directory structure, wp-config.php directives, and other common WordPress topics
- Comfortable navigating within a command line environment
- Familiarity with Cloudflare, Buildpacks, Dockerfiles, third-party Git repository services, npm, or Composer
Benefits
- Annual remote expense budget
- Flexible PTO
- Paid parental leave
- Annual professional development budget
- Sabbatical
- Location-specific healthcare benefits
- Pension plan
- 401k contributions
Originally posted on Himalayas
To apply for this job please visit himalayas.app.
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