HyperHug
HyperHug is an international game development studio specializing in the shooter genre, seeking a Support Agent to deliver fast, friendly, and accurate assistance to players.
Requirements
- Experience in customer support (gaming/mobile preferred)
- Strong written English and clear, friendly communication
- Fluent Russian – internal communication and documentation
- Familiarity with SDK, willingness to learn automation workflows
- Experience with Appfollow or similar platforms is a plus
- Ability to follow processes, use internal tools, and document actions
- Organized, detail-oriented, quick learner, able to work independently
- Able to work Saturday–Wednesday, from 03:00 AM to 11:00 AM (UTC+3)
Benefits
- Competitive salary
- Remote work format
- Flexible work environment
- Opportunities for professional growth
- Strong, supportive team passionate about creating great games
Originally posted on Himalayas
To apply for this job please visit himalayas.app.
About this role & career path
Working in Cyprus
Cyprus, officially the Republic of Cyprus, is an island country in the eastern Mediterranean Sea, located off the coast of the Levant mainland in West Asia. The island of Cyprus, which is the third largest and third most populous island in the Mediterranean, is divided along the United Nations Buffer Zone between the internationally recognised Republic of Cyprus and the Turkish Republic of Northern Cyprus, which is recognised only by Turkey. The south of the island also hosts the British sovereign military bases of Akrotiri and Dhekelia. The capital and largest city of Cyprus is Nicosia.
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