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Prepare examples of customs or clearance decisions, coaching under time pressure, fixing incomplete paperwork, and coordinating with operations partners at a high-volume gateway.
Best fit if you can supervise clearance work on site, stay accurate under deadlines, and lead a gateway team at DHL Express in Villa Hills.
As Supervisor, Gateway Clearance at DHL Express, Inc., you would oversee clearance workflows at the gateway: checking documentation, guiding specialists, clearing exceptions, and keeping shipments moving while meeting compliance and schedule goals.
No. Remote is listed as 0, so expect on-site work in Villa Hills, Kenton County, Kentucky.
It covers moving international shipments through customs and related checks so they can continue in the DHL Express network.
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Website: dhlexpress.com
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SUPervisor, Gateway Clearance at DHL Express, Inc., Villa Hills, Kenton County What This Role Involves The role of a Supervisor, Gateway Clearance at DHL Express, Inc. involves overseeing the efficient and accurate processing of shipments through various clearance processes. You will ensure compliance with all relevant regulations and guidelines while maintaining high standards of customer service. Your Responsibilities Supervise and manage team members responsible for gateway clearance operations Ensure timely and accurate processing of shipments to meet delivery deadlines Train new employees on procedures and best practices in gateway clearance Monitor and report on performance metrics to improve operational efficiency Resolve customer inquiries and issues related to gateway clearance processes Adhere to all company policies, safety standards, and regulatory requirements Requirements Minimum of 3 years of experience in logistics or a related field Strong leadership skills with the ability to motivate and manage teams effectively Adept at problem-solving and conflict resolution Familiarity with customs clearance procedures and regulations Excellent communication and interpersonal skills Proficient in Microsoft Office Suite or similar productivity tools Bachelor's degree preferred, but not required More About DHL Express, Inc. Distinguished as the No. 1 World's Best Workplace by Great Place to Work and Fortune Magazine, DHL is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business. Our culture is about personal growth, innovation, and delivering exceptional service to our customers. How to Apply To apply for this position, complete your application directly on this page. If you encounter any issues or are redirected, please finish submitting your application through DHL Express, Inc.'s official employment platform.
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