Houzz
We’re seeking a talented Subscription Specialist to join our team. As a Subscription Specialist, you will deal directly with our customers to find out what issues they are facing, how we may improve our products or services, and ultimately retain their business.
Requirements
- Previous experience in working with SMB to mitigate cancellations and retain clients
- Experience managing high volume queue based work with attention to detail
- Strong background handling a high volume of requests through phone and email
Benefits
- Paid Time Off (PTO)
- Home internet stipend
- Medical, dental, and vision benefits
- Maternity/paternity leave program
- Employee Assistance Program (EAP)
- Professional Development Reimbursement Program
- 401(k) retirement savings plans (Pre-Tax and Roth)
- Flexible Spending Accounts (FSA) – Medical & Dependent Care
- Health Savings Account (HSA) with company contribution
- Healthy at Houzz program
Originally posted on Himalayas
To apply for this job please visit himalayas.app.
Working in United States
The United States of America (USA), also known as the United States (U.S.) or America, is a country primarily located in North America. It is a federal republic consisting of 50 states and a federal capital district, Washington, D.C. The 48 contiguous states border Canada to the north and Mexico to the south, with the semi-exclave of Alaska in the northwest and the archipelago of Hawaii in the Pacific Ocean. The United States also asserts sovereignty over five major island territories and various uninhabited islands in Oceania and the Caribbean. It is a megadiverse country, with the world's th
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