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Student Worker or Graduate Assistant (IT Help Desk) – Regent University students only

  • Part Time
  • Anywhere

Regent University

Regent University — Virginia Beach, Virginia Beach City

Responsibilities: Provide software, hardware, and systems support to Regent University faculty, staff, and students by responding to support calls, voice messages, and e-mail directed to the Help Desk Manage and track issues using the IT ticketing system Escalate support incidents to the appropriate IT staff group when necessary Answer phone calls and e-mails in a professional, courteous manner Wo…

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