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Be ready to walk through how you have led a retail or service team, handled busy peaks, and protected both customer experience and store results. Prepare examples on rostering, inventory control, coaching underperformers, and working with animal-care or product knowledge under pressure. Ask how Hornby’s store links to Animates Vetcare’s wider clinic and retail model.
Strong fit if you already manage people and a P&L-style retail floor, enjoy pet-care retail, and want an on-site leadership role in Sydenham/Christchurch rather than remote work. Thin public data means you should verify culture, pay, and support directly with the employer.
As Store Manager at Animates Vetcare’s Hornby store, you would typically open and close the site, set the day’s priorities for sales floor and customer care, coach team members, and keep stock, merchandising, and service standards tight. Expect hands-on time with customers on pet and vetcare needs, coordinating with clinic or support teams when issues escalate, and ending the day with cash, roster, and performance checks.
No. The listing is for Store Manager at Animates Hornby in the Sydenham, Christchurch area (remote flag is off).
Store leadership: team coaching, customer service, stock and standards, and keeping the Hornby Animates Vetcare store running smoothly.
Hours, roster expectations, pay band, team size, and how retail and vetcare services work together at that site—public enricher data for this listing is limited.
Store Manager - Animates Hornby — Animates Vetcare, Sydenham, Christchurch Position Summary We are seeking a dynamic and experienced Store Manager to join our team at Animates Hornby in Sydenham, Christchurch. As the Store Manager, you will lead a dedicated team of professionals committed to providing exceptional service to pet parents and their pets. This role offers an exciting opportunity to contribute significantly to the growth and success of one of New Zealand's leading pet care specialists. Day-to-Day Responsibilities Oversee daily operations, ensuring smooth running of the store and customer satisfaction. Motivate and manage a team of staff members, providing training and support to enhance their skills and performance. Develop and implement strategies to increase sales and customer engagement. Ensure compliance with company policies and procedures, maintaining high standards of service and safety. Manage inventory levels and ordering processes to meet customer demand efficiently. What We're Looking For A proven track record in managing retail operations or a related field. Exceptional leadership and interpersonal skills, with the ability to inspire and motivate team members. Strong organizational and time management abilities, ensuring all tasks are completed efficiently. Excellent communication skills, both written and verbal, for effective interaction with customers and staff. A passion for pets and a commitment to providing top-notch customer service. More About Animates Vetcare At Animates, we are dedicated to helping pet parents give their pets the happiest, healthiest lives possible. As New Zealand's largest pet care specialist, we operate 48 retail stores, 34 grooming salons, and 15 vet clinics across communities nationwide. Our mission is to support the wellbeing of pets through comprehensive services, expert advice, and compassionate care. Apply Today To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there. Join us in making a difference in the lives of our furry friends and their families.
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