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Prepare concrete examples of ticket triage, prioritizing outages versus routine requests, and how you communicate during incidents. Be ready to discuss identity or directory basics, desk-side versus remote troubleshooting, and a time you escalated cleanly without dropping the user.
A solid fit if you want hands-on, on-site IT support for Centuria in Norfolk, VA and enjoy calm triage under ticket load. Less ideal if you need remote work or a pure engineering build role.
As Staff IT Services Support at Centuria in Norfolk, VA, your day centers on keeping staff productive: triage tickets, fix account and device issues, walk users through software problems, and escalate network or systems incidents when needed. Expect documentation, clear status updates, and steady on-site support rather than remote work.
No. The listing is for Norfolk, VA with remote set to off, so plan on on-site support.
Staff IT Services Support typically means user-facing service desk work: tickets, devices, access issues, and escalation to specialist teams.
Not in the supplied data. No salary figures or cert resources were provided for this listing.
Staff IT Services Support About This Position Centuria, a Service-Disabled Veteran-Owned Small Business (SDVOSB), is seeking a Staff IT Services Support Specialist to join their team at USFF Norfolk, VA. As part of the USFF Communications and Information Systems Division (N6) Support Team, you will play a critical role in supporting Navy Fleet Readiness and Homeland Security through various IT support tasks. Your Responsibilities Network Engineering support Mare Operations Center/Tactical Systems support Video Teleconferencing and Audio/Visual support Portal Management and Application Development support Staff IT Business Process/IT Services support Satellite Communications Planning support Skills & Qualifications Secret clearance required Experience in network engineering, video teleconferencing, and audio/visual systems Familiarity with portal management and application development Knowledge of satellite communications planning Strong IT services support background Prior experience working for the U.S. government or military a plus About Centuria Centuria, established in 2002, has been delivering IT, Engineering, and Scientific solutions to the Federal Government. We have earned the trust and respect of our government clients due to our dedicated team of experts who take pride in their work. The Washington Post recognized Centuria Corporation as one of the top workplaces in the DC Metro area for 2026, highlighting a people-centered culture that values employee engagement. Applying for This Role To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there. Centuria is committed to providing IT support and solutions while fostering a positive work environment. To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.
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