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Be ready to walk through a void-to-let case, how you set team KPIs, handle arrears or complaints, and keep landlords informed under UK lettings rules. Bring examples of coaching underperformers and protecting compliance deadlines.
Strong fit if you already lead lettings activity, can own compliance and landlord trust, and want an on-site senior role in the Pound Hill / Crawley area rather than remote work.
As Senior Lettings Manager with Diamond Search Recruitment Ltd in Pound Hill, Crawley, a typical day centres on leading lettings operations: reviewing void and renewals pipelines, agreeing rents and terms, chasing compliance (gas, EICR, deposit protection), coaching negotiators, and escalating tenant or landlord issues so properties stay let and protected.
Strengthen operations, people leadership, and project discipline with free study:
No. The listing is for Pound Hill, Crawley (on-site).
Portfolio performance, team coaching, landlord service, and legal/compliance standards—not only viewing bookings.
Saylor Business & Management courses and Google’s free project-management intro resources (both free) support operations and delivery skills.
Sr Lettings Manager, Diamond Search Recruitment Ltd, Pound Hill, Crawley About This Position We are seeking an ambitious and driven lettings professional to join our team as a Sr Lettings Manager. As part of this role, you will lead a high-performing team, build strong relationships with clients, win new business, and inspire your team to deliver outstanding results. Day-to-Day Responsibilities Lead a high-performing lettings team towards achieving company goals Build and maintain strong client relationships to drive business growth Develop and implement strategies to increase rental occupancy and revenue Motivate and mentor team members to ensure continuous improvement in performance Manage day-to-day operations of the lettings department, including scheduling viewings and managing contracts Qualifications A minimum of 3 years' experience as a Lettings Manager or similar role Proven track record in leading high-performing teams Strong relationship-building skills to win new business and retain clients Excellent communication and leadership abilities Experience in managing day-to-day operations of the lettings department About Diamond Search Recruitment Ltd Diamond Search Recruitment Ltd is a reputable company based in Pound Hill, Crawley. We pride ourselves on recognising and rewarding ambition, leadership, and results within our team. Join us to take your lettings career to the next level. Next Steps Ready to apply for this exciting opportunity? To join our team as a Sr Lettings Manager, please complete your application directly on this page. If you prefer, you will be redirected to the employer's application platform to finish submitting your application there.
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