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Home / Sr. Engagement Manager, LATAM

Sr. Engagement Manager, LATAM

  • Full Time
  • Anywhere

About Databricks

databricks.com
  • Founded 2013
  • Employees 4000

Source: Wikipedia

Databricks

CSQ327R29

The Senior Engagement Manager is a trusted advisor within the Professional Services organization to account teams and customers in Latin America (LATAM) for successful implementation and value realization. You will independently lead large, complex, cross-functional programs with minimal oversight, navigating ambiguous scenarios to drive significant impact on your assigned accounts.

The impact you will have:

  • Strategic Leadership: Independently scope and lead large, complex initiatives with multiple workstreams and diverse stakeholders.
  • Advanced Selling: Drive the full-cycle sales of standard and customized Professional Services & Training (PS&T) programs, pulling in best practices for Centers of Excellence (CoEs) and migrations.
  • Account Growth: Identify and pursue upsell and cross-sell opportunities within existing customers to meet or exceed revenue targets.
  • Cross-Functional Alignment: Partner with Sales and GTM teams to prioritize regional PS&T targets aligned with growth goals.
  • Customer Sentiment: Proactively monitor customer sentiment and take corrective actions or escalate to ensure high satisfaction.

What we look for:

  • 7-10 years running a Professional Services line of business.
  • 10+ years in senior customer-facing roles with a mix of influencing and execution.
  • Deep understanding of PS&T offerings, including Partner funding programs (Microsoft, AWS, Google).
  • Strong knowledge of Databricks architecture, competitors, and migration benefits.
  • Proven track record of managing large-scale program plans and service delivery.
  • Ability to travel up to 25-50% as required.

About Databricks

Databricks is the data and AI company. More than 10,000 organizations worldwide — including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 — rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark™, Delta Lake and MLflow. To learn more, follow Databricks on Twitter, LinkedInandFacebook.

BenefitsAt Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here.

Our Commitment to Diversity and Inclusion

At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics.

Compliance

If access to export-controlled technology or source code is required for performance of job duties, it is within Employer’s discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.

Originally posted on Himalayas

To apply for this job please visit himalayas.app.

Working in Mexico

Mexico, officially the United Mexican States, is a country in North America. It is the northernmost country in Latin America and borders the United States of America to the north, and Guatemala and Belize to the southeast; while having maritime boundaries with the Pacific Ocean to the west, the Caribbean Sea to the southeast, and the Gulf of Mexico to the east. Mexico covers 1,972,550 km2, and is the thirteenth-largest country in the world by land area. With a population exceeding 134 million as of 2026, Mexico is the tenth-most populous country in the world and is home to the largest number o

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