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Spanish Bilingual Limited Service Customer Service Representative

  • Full Time
  • Anywhere

Maximus

Maximus — Baltimore, Baltimore County

Essential Duties and Responsibilities: – Provide callers with informed and objective responses to complex concerns in regards to eligibility guidelines and policies, access to care issues, and escalated concerns. – Respond effectively to all forms of inbound and outbound contacts. – Process workflow documents, which include, income, identity, and other eligibility verification documents. – Accept …

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