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Be ready to discuss care coordination in a large insurer/IDN setting, boundary-setting for remote caseloads, and how you navigate multi-county coverage (Central PA / Lehigh). Prepare examples of crisis triage, resource navigation, and cross-team handoffs with medical staff.
Strong fit if you want payer-side social work with remote/hybrid flexibility and Pennsylvania territory coverage. Thin occupation and compensation data means you should verify licensure needs, caseload, and travel expectations directly with Highmark Health.
As a social worker for Highmark Health in a remote/hybrid Central PA and Lehigh County territory, a typical day centers on member outreach, psychosocial assessment, care coordination with clinical and insurance teams, documentation, and connecting people to community resources—often by phone/video with periodic field or hybrid touchpoints in the coverage area.
The listing is remote/hybrid for Central PA with Lehigh County territory; expect some hybrid or field components depending on caseload.
Listed for Penbrook, Dauphin County, Pennsylvania, with territory spanning Central PA and Lehigh County.
It is a nonprofit-rooted integrated delivery network and major health insurer based in Pittsburgh, with multiple subsidiaries—see the Highmark Wikipedia page.
Website: highmarkhealth.com
Highmark Inc is an American nonprofit healthcare company and integrated delivery network based in Pittsburgh. It is a large individual health insurer in the United States, which operates several nonprofit and for-profit subsidiaries.
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Join Highmark Health's expanding care delivery team as a Remote/Hybrid Social Worker serving Central Pennsylvania and the Lehigh County region. This is a full-time position based out of Penbrook, Dauphin County, where you'll deliver compassionate psychosocial support to patients navigating complex medical and life transitions. About the Role ECCM, the region's leading palliative care service, is seeking a dedicated social worker to support patients and families through every stage of their care journey. Working both in-home and virtually, you'll address the emotional, social, and practical challenges that accompany serious illness. Your work directly improves patient outcomes by connecting families with essential resources, facilitating difficult conversations, and ensuring comprehensive, person-centered support. What You'll Do Conduct psychosocial assessments to identify complexity and determine appropriate interventions for each patient Provide crisis support and care coordination for patients experiencing emotional distress or social barriers Connect patients and families with community resources, financial assistance programs, and supportive services Collaborate with interdisciplinary care teams to integrate social and emotional needs into comprehensive treatment plans Deliver supportive counseling and evidence-based coping strategies during transitions in care status Manage hybrid workflow, conducting both home-based visits and telehealth appointments across Central PA and Lehigh County What We're Looking For Current LCSW, LSW, or equivalent social work licensure (or actively pursuing) Experience in medical social work, palliative or hospice care, or community health settings Strong interpersonal and communication skills, including comfort with end-of-life conversations Ability to work independently while collaborating effectively within interdisciplinary teams Comfort balancing in-home visits with virtual appointments and remote administrative work Compassion and emotional resilience when supporting patients and families through serious health challenges About Highmark Health Highmark Health is a leading integrated health insurance and care delivery organization serving Pennsylvania, West Virginia, and Delaware. We connect patients with coordinated, person-centered care across primary care, specialty services, and palliative support. How to Apply To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.
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