Ground every answer in facts on this page and the original listing. We never invent Glassdoor-style reviews or salaries that are not in our data.
Be ready to walk through how you would handle ambiguous posts, harassment vs. free-expression gray zones, and when to escalate. Expect scenario questions in Spanish, availability/shift fit, and examples of accuracy under time pressure.
Strong fit if you want structured, on-site bilingual review work for a major CX employer in Port St. Lucie and can handle repetitive high-volume judgment. Less fit if you need remote work, creative brand content, or roles with published pay bands in the source data.
As a Spanish-bilingual Social Media Content Moderator at Teleperformance USA in Port St. Lucie, a typical day is queue-driven review of user-generated posts, comments, and reports against client policies; escalating edge cases; documenting decisions; and switching between English and Spanish. Expect production targets, quality audits, and shift coverage common to contact-center content work—not a creative marketing desk.
Prioritize clear written Spanish/English, calm decision-making under volume, and comfort with policy matrices and ticket tools. No cert family or priced resources were provided for this listing.
The listing flags non-remote work in Port St. Lucie, FL—plan for on-site presence.
The title is Spanish bilingual content moderation, so expect regular Spanish review and communication alongside English.
Headlines in the data cover U.S. business pressure, organizing activity, an overtime wage case, and a data-breach notice—ask recruiters how local site conditions and training address those themes.
Website: teleperformanceusa.com
Public cache only — not an employee review.
Social Media Content Moderator - Spanish Bilingual- OnsiteTeleperformance USAPort St. Lucie, FL Role Overview At Teleperformance USA, we are seeking a dedicated Social Media Content Moderator to join our team in Port Saint Lucie, Florida. As the eyes and ears for our customer service inquiries, you will play a crucial role in ensuring that all interactions are handled with care and professionalism. This is an exciting opportunity to work in a collaborative environment where no two days are alike. Key Responsibilities Moderate social media content to ensure it aligns with company guidelines and policies. Respond to customer inquiries on various social media platforms in Spanish and English, providing timely and accurate responses. Collaborate with cross-functional teams to develop innovative solutions for customer issues. What We're Looking For Bilingual in Spanish and English. Strong communication skills and the ability to handle sensitive information with discretion. A proactive attitude and a willingness to learn new technologies and processes. Experience in customer service or social media moderation is preferred but not required. Working at Teleperformance USA Teleperformance USA offers a dynamic work environment where you can grow both personally and professionally. Our benefits include: Paid training to hone your skills in content moderation and customer service. Competitive wages that reflect the value of your contributions. A comprehensive benefits package, including medical, dental, vision, 401k, and paid time off. Engaging employee wellness programs designed to support your overall well-being. We believe in empowering our employees to reach their full potential. Through a balanced high-tech and high-touch approach, we blend deep industry expertise with local presence to make people's lives simpler, faster, and safer. You will have the chance to be part of an inspiring journey where your hard work can lead you anywhere. Applying for This Role To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.
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