Patrique Mercier Recruitment ES
Are you tech-savvy? Are you a fluent Slovenian speaker with great communication skills?
Available Technical Support positions await you in Greece!
Patrique Mercier Recruitment connects customers with the worlds top brands.With a team of 12.000+ employees from 110+ nationalities, we proudly represent the leading global businesses -such as Microsoft, Canon, Netflix, Volkswagen, and Audi- providing Customer Care, Sales & Technical Support services, as well as Content Moderation for Social Media.
Take a step forward and enhance your career by working with us for the most well-known brands in the world.
The work-from-home option is offered to candidates living in Greece or available to relocate.
If you are a tech enthusiast with fluency in Slovenian and good knowledge of English, then this is for you!
What you will do:
- Communicate with customers via phone, chat & e-mail
- Troubleshoot technical issues using your problem-solving skills
- Track and follow cases to ensure they closed in an efficient and timely manner
- Maintain high customer satisfaction, representing a major brand
- Provide and maintain strong, professional relationships with all partners and show empathy at all times
- Work towards reaching targets as set out by client statement of work as well as internal targets
- Ensure that key stakeholders are up to date on the resolution status of their issue, through effective written and verbal communication.
- Log the cases on internal systems, while getting up to date with clients products & services.
What you will bring:
- Fluency in Slovenian
- Very good communication skills in English
- Exceptional written and spoken communication skills, soft skills, as well as problem-solving skills
- Good knowledge of operating systems & computer applications
- Computer and mobile devices knowledge/tech savviness
- Be resourceful, able to multitask
- Thrive as a team player in a fast-paced, high-energy, change-oriented environment
- Empathy and a passion for customer service, solid team and collaboration skills, work independently with limited supervision
- Ability to adapt and flex style according to customer personality, culture, and profile
- Help-desk or system admin experience will be considered as an advantage
What we offer:
- Complete relocation support (flight ticket to Greece, 2-week hotel accommodation, pick-up & drop, assistance finding an apartment, real estate fee covered by us), when applicable
- Competitive monthly salary + 2 extra salaries per year
- Private Health Insurance Plan
- Numerous benefits and discounts
- Fully paid training by certified instructors
Originally posted on Himalayas
To apply for this job please visit himalayas.app.
Working in Greece
Greece, officially the Hellenic Republic, is a country of 10 million people on the southern tip of the Balkan peninsula in Southeast Europe. With nine regions and thousands of islands, it has the longest coastline on the Mediterranean. The Ionian Sea is west of the mainland, Albania northwest, and North Macedonia and Bulgaria north. Turkey is east both by land and the Aegean Sea. The capital, Athens, is the largest Greek city, followed by Thessaloniki and Patras.
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