Ground every answer in facts on this page and the original listing. We never invent Glassdoor-style reviews or salaries that are not in our data.
Good fit if you like fast retail coffee, clear shift ownership, and coaching peers at a busy North Carolina highway store—not remote desk work or pure individual contributor barista hours.
As shift supervisor at Store 63423, you run a Starbucks floor shift: open or close routines, deploy baristas on bar/register/drive, keep peak lines moving, coach quality and safety, handle customer escalations, track cash and inventory counts, and hand off cleanly to the next lead. Expect hands-on coffee service plus people and ops leadership—not a desk job.
No formal cert list was provided for this posting.
No. It is an on-site shift supervisor job at Store 63423 near Forest City / Alexander Mills.
Lead a store shift: deploy partners, run service quality, handle issues, and own cash and ops handoffs.
None were supplied for this listing; training is typically company-led on the job.
Website: starbucks.com
Starbucks Corporation is an American multinational chain of coffeehouses and roastery reserves headquartered in Seattle, Washington. It was founded in 1971 by Jerry Baldwin, Zev Siegl, and Gordon Bowker at Seattle's Pike Place Market initially as a coffee bean wholesaler. Starbucks was converted into a coffee shop serving espresso-based drinks under the ownership of Howard Schultz, who was chief executive officer from 1986 to 2000 and led the aggressive expansion of the franchise across the West Coast of the United States.
Public cache only — not an employee review.
Join Starbucks as a Shift Supervisor at Store 63423, located in Alexander Mills, Rutherford County on HWY 74 ALT & SPARKS, FOREST CITY. Lead a dynamic team, mentor partners, and deliver the exceptional customer experience that defines our coffeehouse culture in a full-time role. Role Overview As a Shift Supervisor, you'll guide your team through every rush and quiet moment, ensuring each customer leaves with a genuine connection and perfectly crafted beverage. This is a hands-on leadership position where you'll set the tone for operational excellence, partner development, and community warmth during your shift. You'll report to the Store Manager and take ownership of everything from quality standards to team engagement. Your Responsibilities Oversee shift operations and lead a team of baristas and café staff with clear direction and support Ensure consistent quality in beverage preparation, food handling, and customer service across your team Train, mentor, and develop partners to build their skills and confidence in their roles Maintain a clean, organized, and safe coffeehouse environment that reflects Starbucks standards Handle cash operations, inventory management, and opening and closing procedures Build guest relationships and respond to customer concerns with genuine care and solutions Communicate effectively with store management and coordinate with other shift supervisors Who We're Looking For Previous supervisory, team lead, or strong customer service experience in a fast-paced environment Natural ability to inspire and motivate a diverse group of people toward shared goals Strong organizational skills and attention to detail in high-volume settings Comfortable with point-of-sale systems, cash handling, and basic inventory tasks Passionate about coffee culture and creating meaningful customer connections Reliable, flexible, and willing to work varied shift times including early mornings, evenings, and weekends Working at Starbucks Starbucks is committed to your growth and success. You'll work in a supportive environment where your contributions matter, your voice is heard, and your development is prioritized. We invest in our team through training, advancement opportunities, and a culture that celebrates your individuality and potential. Ready to Apply? To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish…
Generated for personal interview prep · 2026-07-20 UTC · getajob.ai