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ServiceNow Business Process Manager

Accenture · Boston, Suffolk County

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Fit summary

Strong fit if you bridge ServiceNow capability with business-process leadership in a large consulting setting and can operate on-site in Boston with enterprise clients.

Day in the role

As a ServiceNow Business Process Manager at Accenture in Boston, you would map client workflows, align ServiceNow modules to process design, and coordinate consultants, architects, and stakeholders on delivery. Typical days mix discovery workshops, backlog prioritization, configuration/process governance, and status with engagement leadership—always framed as consulting delivery, not product ownership inside Accenture itself.

Skills to emphasize

No certified training costs are listed in the provided cert data.

FAQ from this listing

Is this role remote?

No—the listing marks remote as off; expect Boston-based work.

What does Accenture primarily do?

IT and management consulting worldwide; see Wikipedia.

Are certification costs specified?

No cert family or priced resources were provided for this enricher run.

Company facts (cached)

Website: accenture.com

Accenture plc is an Irish domiciled technology consulting company headquartered in Dublin, Ireland for tax purposes. Founded in 1989 in the United States, Accenture provides information technology and management consulting services across 120 countries globally.

Public cache only — not an employee review.

Role overview (listing rewrite)

SERVICE NOW BUSINESS PROCESS MANAGER — Accenture, Boston, Suffolk County About This Position Vital services partner to global cloud providers such as ServiceNow, AWS, Azure, and Google. As a ServiceNow Business Process Manager at Accenture, you will play a key role in delivering innovative work that transforms industries through technology solutions. What You'll Do Lead the implementation of business processes using ServiceNow platform Collaborate with cross-functional teams to define and deliver process improvements Analyze current workflows, identify areas for optimization, and implement new processes Ensure alignment with client's business objectives and technology strategies Mentor junior team members and contribute to the overall growth of the ServiceNow Business Group Who We're Looking For We are seeking a highly skilled and experienced ServiceNow Business Process Manager who possesses strong technical knowledge, excellent communication skills, and a passion for driving business process innovation. Key responsibilities include leading complex projects, managing stakeholder expectations, and delivering high-quality solutions that meet client needs. Working at Accenture Accenture is committed to fostering an inclusive environment where every employee can thrive. Our global organization offers diverse career opportunities across various industries. As a ServiceNow Business Process Manager, you will have the chance to work with leading technology partners and contribute to groundbreaking projects that shape the future of business. Ready to Apply? To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there. Join us at Accenture and make a difference in the world of technology and innovation!

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Generated for personal interview prep · 2026-08-02 UTC · getajob.ai