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Service Development Manager

  • Full Time
  • Anywhere

EXL

EXL — Manchester, Greater Manchester

Description Summary of the role: As Service Development Manager, you will oversee the evolution of the service desk, working with our offshore teams to integrate Learning and Development (L&D), Quality Assurance (QA), Business Continuity and Regulatory Compliance to support high-volume operations in the client environment for SMETS and Switching services. Reporting to the Service Centre Manager, t…

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