Inknowtech
Inknowtech — India
Job Description Roles and Responsibilities : Manage incident tickets from creation to resolution, ensuring timely closure and customer satisfaction. Collaborate with IT teams to resolve technical issues and provide updates on ticket status. Develop and maintain SLAs (Service Level Agreements) for service desk operations, including response times and resolution rates. Provide excellent customer ser…
To apply for this job please visit www.adzuna.com.
Working in India
India, officially the Republic of India, is a country in South Asia. It is the seventh-largest country by area, the most populous country in the world and, since its independence in 1947, the world's most populous democracy. Bounded by the Indian Ocean on the south, the Arabian Sea on the southwest, and the Bay of Bengal on the southeast, it shares land borders with Pakistan to the west; China, Nepal and Bhutan to the north; Bangladesh and Myanmar to the east. In the Indian Ocean, India is near Sri Lanka and the Maldives. Its Andaman and Nicobar Islands share a maritime border with Myanmar, Th
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