Manila Recruitment
As a Service Desk Analyst, you will support customer trouble management, equipment monitoring, and workload management. You will also be responsible for technical escalation, proactive and preventive maintenance, and providing excellent customer service.
Requirements
- 2-3 years of experience as a Service Desk Analyst
- Bachelor’s Degree or relevant experience
- Willingness to learn about fiber optic technologies
- Basic networking experience
- Ability to think around issues and provide solutions through problem-solving techniques
- Drive, self-motivation, and ability to work under own initiative
- Experience with service desk tools
- Excellent written and verbal communication skills in English
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Visa Sponsorship
- Four Day Work Week
- Generous Parental Leave
- Tuition Reimbursement
- Relocation Assistance
Originally posted on Himalayas
To apply for this job please visit himalayas.app.
Working in Philippines
The Philippines, officially the Republic of the Philippines, is an archipelagic country in Southeast Asia. Located in the western Pacific Ocean, it consists of about 7,641 islands, with a total area of about 300,000 square kilometers, which are broadly categorized in three main geographical divisions from north to south: Luzon, Visayas, and Mindanao. With a population of over 114 million, it is the world's twelfth-most-populous country.
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