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Service Coordinator – Service & Parts

Essilor Luxottica Group · Tucson, Pima County

How to use this kit

Ground every answer in facts on this page and the original listing. We never invent Glassdoor-style reviews or salaries that are not in our data.

Interview prep

Be ready to walk through prioritization of service tickets, handling parts shortages, and communicating delays. Ask how Tucson service/parts work ties into broader EssilorLuxottica retail brands and tools.

Fit summary

Strong fit if you like structured coordination in optical retail/service, on-site in Tucson, for a global lens-and-eyewear maker. Thin DATA on pay and reviews—treat those as open questions in process.

Day in the role

As Service Coordinator – Service & Parts for EssilorLuxottica, you would typically queue and track service/parts requests, coordinate with technicians and suppliers, keep work orders and inventory status accurate, and update customers or store partners on turnaround—supporting the group’s optical retail and after-sales flow.

Skills to emphasize

Useful focus areas: order/parts systems, inventory basics, clear customer updates, and cross-team coordination with service technicians. No cert list or costs provided in DATA.

FAQ from this listing

Is this role remote?

No—the listing is non-remote in Tucson, Pima County, Arizona.

What does EssilorLuxottica do?

It makes and sells ophthalmic lenses, prescription eyewear, and sunglasses as a 2018 Essilor–Luxottica combination (Wikipedia).

Any salary or review data here?

No verified salary, Glassdoor/Indeed ratings, or employee review scores were provided—do not assume numbers.

Company facts (cached)

Website: essilorluxottica.com

EssilorLuxottica SA is a Franco-Italian vertically integrated multinational holding company registered in Charenton-Le-Pont and headquartered both in Paris and Milan. It designs, produces and markets ophthalmic lenses, equipment and instruments, prescription glasses and sunglasses. It was founded on 1 October 2018 and its name is an amalgamation of the two major corporations which merged to create it; the French Essilor and the Italian Luxottica. The two companies have, since the merger, been restructured as subsidiaries of the new entity.

Public cache only — not an employee review.

Role overview (listing rewrite)

EssilorLuxottica Group is hiring a Service Coordinator – Service & Parts in Tucson, Pima County. This is a full-time opportunity to support our service operations and parts logistics while delivering excellence to optical professionals who depend on us. The Opportunity Join EssilorLuxottica Group's service team in Tucson as a Service Coordinator – Service & Parts professional. You'll be at the center of our commitment to optical excellence, coordinating service activities and parts inventory to keep eye care practices running smoothly. This role is essential to maintaining the high standards our optometrists and opticians expect from us across Pima County and beyond. Key Responsibilities Coordinate service appointments and logistics for optical equipment and products Manage parts inventory, ordering, and fulfillment to support field operations Communicate with service technicians, customers, and internal teams to ensure timely resolution Track service requests, document work completed, and maintain accurate records Assist with scheduling, dispatching, and coordination of service calls Support customer inquiries related to service and parts availability Qualifications High school diploma or equivalent 1–2 years of experience in service coordination, customer service, or logistics Strong organizational and communication skills Proficiency with scheduling software and basic computer applications Ability to prioritize multiple tasks and manage time effectively Attention to detail and accuracy in record-keeping Willingness to learn about optical equipment and industry practices About EssilorLuxottica Group EssilorLuxottica Group is a global leader in the optical and eyecare industry. We provide advanced products and comprehensive services to eye care professionals, empowering them to deliver superior vision solutions to their patients. Our commitment is to advance eye care through innovation, quality, and customer-centered support. Ready to Apply? To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.

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Questions to ask them

Generated for personal interview prep · 2026-07-21 UTC · getajob.ai