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Prepare examples of prioritizing competing service tickets, de-escalating resident issues, and coordinating third-party vendors. Ask how Cranbrook Tower routes emergencies after hours and which CMMS or property software KMG Prestige uses on site.
Strong fit if you like structured, people-facing ops in multifamily housing and can stay organized under daily service volume. Less ideal if you want pure remote desk work or heavy technical trades focus without coordination duties.
As Service Coordinator at Cranbrook Tower for KMG Prestige, a typical day centers on intake and tracking of resident service requests, scheduling vendors and maintenance, updating work-order status, and keeping residents and on-site teams informed. You’ll juggle walk-ins, phone/email queues, and follow-ups so repairs and unit turns stay on schedule in an occupied tower community.
Prioritize work-order systems, clear resident communication, vendor scheduling, and basic property-ops documentation. No required certification list was provided for this posting.
No. The posting is on-site (remote flag is 0) for Cranbrook Tower / Westland–Ann Arbor, MI area work.
It operates in property management; public news has covered Michigan housing projects and community reactions involving KMG-related properties.
No certification resources or costs were supplied for this occupation family; treat certs as optional unless the employer states otherwise.
Website: kmgprestige.com
Public cache only — not an employee review.
KMG Prestige is hiring a Service Coordinator- Cranbrook Tower- Ann Arbor, MI for a full-time position based in Westland, MI. If you are searching for Service Coordinator- Cranbrook Tower- Ann Arbor, MI jobs in Westland, MI or KMG Prestige careers near you, this opportunity offers a clear path to support day-to-day service operations tied to Cranbrook Tower while working from the Westland area. About the Role As the Service Coordinator- Cranbrook Tower- Ann Arbor, mi, you will serve as a central point of contact who keeps service work flowing smoothly between team members, vendors, and those who request help. You will organize incoming service needs, track progress, and help ensure requests are handled promptly and professionally. This full-time Service Coordinator role based in Westland, MI, mi focuses on clear communication, accurate records, and reliable follow-through so that service delivery at Cranbrook Tower stays organized and responsive. Day-to-Day Responsibilities Receive, log, and prioritize service requests related to Cranbrook Tower operations Schedule and coordinate service visits or work orders with staff and outside providers Maintain clear records of requests, status updates, and completed work Communicate progress and timelines to all parties involved in a timely, professional manner Follow up to confirm that service items are resolved and document outcomes Support basic administrative tasks such as filing, data entry, and status reporting Help identify recurring issues and share observations so processes can improve Requirements Proven experience in a service coordination, administrative, or customer-service setting preferred Strong organization and time-management skills with close attention to detail Clear written and verbal communication abilities Comfort using computers, email, and common office or work-order systems Ability to manage multiple requests and adjust priorities under changing conditions Professional, solutions-focused attitude and a commitment to reliable follow-through Ability to work on-site in Westland, MI for this full-time Service Coordinator- Cranbrook Tower- Ann Arbor, MI position About KMG Prestige KMG Prestige is hiring for this role and offers a supportive team environment. How to Apply To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.
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