Service Coordinator

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Occupation tasks (O*NET)

Public-domain labor data — prepare examples for 2–3 of these.

• Establish and oversee administrative procedures to meet objectives set by boards of directors or senior management.
• Direct activities of professional and technical staff members and volunteers.
• Evaluate the work of staff and volunteers to ensure that programs are of appropriate quality and that resources are used effectively.
• Participate in the determination of organizational policies regarding such issues as participant eligibility, program requirements, and program benefits.
• Prepare and maintain records and reports, such as budgets, personnel records, or training manuals.
• Provide direct service and support to individuals or clients, such as handling a referral for child advocacy issues, conducting a needs evaluation, or resolving complaints.
• Establish and maintain relationships with other agencies and organizations in community to meet community needs and to ensure that services are not duplicated.
• Recruit, interview, and hire or sign up volunteers and staff.

O*NET source

Company facts (cached)

Website: jeremyhodgeauto.com

Public cache only — not an employee review.

Role overview (listing rewrite)

Jeremy Hodge Auto Group is hiring a full-time Service Coordinator in Ardmore, Carter County, to be the welcoming first point of contact for customers and the organizational hub that keeps our sales and service teams running smoothly. About the Role As the Service Coordinator at Jeremy Hodge Auto Group in Ardmore, Carter County, you will operate from our Business Development Center, fielding incoming sales and service inquiries, building genuine rapport with customers, and coordinating appointments across our dealership teams. This on-site, full-time position is ideal for a personable communicator who thrives on staying organized and delivering an excellent customer experience. Key Responsibilities Answer and manage incoming sales and service calls in a professional, friendly manner Build and nurture lasting relationships with new and returning customers Schedule and confirm appointments for Sales and Service Associates Collaborate daily with the BDC Manager, Sales Associates, Sales Managers, and Service Manager to keep the schedule flowing Follow up with customers to ensure their questions are answered and their needs are met Maintain accurate records of customer interactions and appointment details Qualifications Strong verbal communication and active listening skills A customer-first attitude with a talent for relationship building Solid organizational habits and attention to detail when managing appointments Ability to work effectively alongside sales and service teams Comfort handling a high volume of phone calls in a busy dealership setting Availability to work full-time, on-site in Ardmore, Carter County About Jeremy Hodge Auto Group Jeremy Hodge Auto Group is a community-focused dealership serving customers in and around Ardmore, Carter County. Our Business Development Center connects buyers and service guests with the right people on our team, and we count on coordinators like you to make every interaction count. How to Apply Ready to join the team as a Service Coordinator in Ardmore, Carter County? Submit your application for this full-time opportunity with Jeremy Hodge Auto Group through our online listing to get started.

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Questions to ask them

• What does success look like in the first 90 days for this role?
• How is the team structured, and who would I work with most?
• What tools and systems does this role use daily?
• Is the work primarily based in Ardmore, Carter County, hybrid, or fully remote?