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Service Centre Administrator

Pepkor Lifestyle · Emalahleni EC, Chris Hani

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Fit summary

Strong fit if you like structured retail service admin, clear process, and face-to-face or phone support in a store-linked centre rather than pure sales floor work. On-site role (not remote) in Emalahleni, Chris Hani.

Day in the role

As a Service Centre Administrator for Pepkor Lifestyle in Emalahleni (Chris Hani, Eastern Cape), a typical day is desk-based support for the local service centre: logging customer and store queries, booking and tracking repairs or returns, updating job tickets and stock notes, filing invoices and paperwork, coordinating couriers or technicians, and escalating stuck cases to supervisors. Expect steady phone/email traffic, accurate system capture, and tight handoffs so retail service promises stay on schedule.

Skills to emphasize

FAQ from this listing

Is this role remote?

No. The listing is for Emalahleni EC, Chris Hani, with remote set to off—expect on-site service centre work.

What does Pepkor Lifestyle do?

It is part of the broader Pepkor retail group; group news highlights clothing and lifestyle retail expansion (for example Retailability, Legit, Swagga) and cellular retail formats.

Which certifications are required?

No certification family or costed resources were supplied for this listing; focus on proven admin and service-centre experience.

Role overview (listing rewrite)

SERVICE CENTRE ADMINISTRATOR (PART TIME)Pepkor LifestyleEmalahleni EC, Chris Hani Role Overview We are seeking a dedicated and organized Service Centre Administrator to join our team at Pepkor Lifestyle. As a key member of the HiFi Corp brand, you will play a crucial role in maintaining smooth operations within our service centre. This is an exciting opportunity for someone who thrives in a dynamic environment and is committed to delivering exceptional customer service. What You'll Do Manage day-to-day administrative tasks including scheduling, appointment booking, and record keeping. Ensure all customer interactions are professional and efficient, providing excellent customer service. Process returns, exchanges, and warranty claims in a timely manner. Assist with inventory management and stock control to ensure accuracy and availability of products. Support the team by handling inquiries and resolving issues promptly. Qualifications Minimum 1-2 years’ experience in a similar role or relevant field. A strong understanding of administrative processes and procedures. Excellent communication and interpersonal skills. Proficient in Microsoft Office Suite, particularly Excel and Word. Ability to work well under pressure and meet deadlines. More About Pepkor Lifestyle Pepkor Lifestyle is a dynamic retail company that values its employees and provides opportunities for growth within the organization. Our team is passionate about delivering high-quality service and products, making a positive impact on our customers' lives. Join us to build a thriving career in the retail sector. Applying for This Role To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there. We look forward to hearing from you! To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.

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Generated for personal interview prep · 2026-08-13 UTC · getajob.ai