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Be ready to walk through how you diagnose a customer’s truck issue, set expectations, and hand off to techs. Use examples of conflict resolution, upselling necessary service honestly, and keeping bays moving during peak travel-stop traffic.
Best fit if you like high-volume, in-person truck service advising at a Love’s Travel Stops Truck Care site in Berthoud—not remote desk work—and you can stay organized while serving commercial drivers.
As a Service Advisor – Truck Care at Love’s, you would greet drivers, capture repair concerns, route work through the truck-care bay, explain options and timelines, and close out tickets so commercial and over-the-road customers get back on the road. Expect steady counter and shop coordination at a travel-stop pace rather than a quiet dealership floor.
Prioritize: diesel/truck-care product knowledge, clear customer communication, estimate and work-order accuracy, and calm multitasking under driver time pressure. Formal certs are not specified for this listing.
No. The listing is for Berthoud, Larimer County (on-site at Love’s).
Expansion and remodels of travel stops, new locations for truckers, and related store concepts—not employee review sites.
No cert family or resources were supplied for this listing.
Website: lovestravelstopscountrystore.com
Public cache only — not an employee review.
Service Advisor - Truck Care at Loves Travel Stops & Country Store in Berthoud, Larimer County About the Role We are currently seeking a highly motivated and experienced Service Advisor to join our team at Loves Travel Stops & Country Store. As a Service Advisor, you will play a crucial role in driving sales success for our Truck Care services. This full-time position offers competitive pay ranging from $24.03 - $33.64 per hour. Responsibilities Evaluate and recommend truck maintenance and repair services to drivers and fleet managers Process service requests, schedule appointments, and manage customer expectations Maintain a clean, organized, and safe work environment in the service area Ensure all services are performed according to industry standards and company policies Participate in ongoing training programs to enhance skills and knowledge of truck care services What We're Looking For A minimum of 1 year of experience in the automotive service or repair industry, preferably with a focus on heavy-duty trucks Strong communication and interpersonal skills to effectively interact with customers and colleagues Attention to detail and ability to accurately document customer information and service requests Basic knowledge of truck maintenance and repair processes A valid driver's license and reliable transportation for occasional site visits or training sessions (not required but helpful) More About Loves Travel Stops & Country Store Loves Travel Stops & Country Store is dedicated to providing top-notch services to our customers. We offer a comprehensive benefits package including: Company-funded tuition assistance program for career development Paid Time Off (PTO) Flexible scheduling options 401(k) plan with 100% match up to 5% Medical, dental, and vision insurance after a 30-day waiting period A competitive pay structure that reflects your skills and experience A quarterly bonus program for outstanding performance Next Steps Welcome to Love’s! As a Service Advisor, you will be at the heart of our commitment to excellence in truck care services. If this role aligns with your career aspirations, we encourage you to apply now. To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.
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