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Be ready to walk through a difficult service conversation, how you prioritize RO flow on a busy day, and how you partner with techs without overpromising. Ask about appointment volume, CSI process, and training at Fowler Toyota Norman.
Strong fit if you like face-to-face automotive service, paced multitasking, and dealership culture in the Goldsby / Norman area. Thin public data means you should verify pay plan, hours, and tools on-site or with the hiring team.
As a Service Advisor at Fowler Toyota Norman (Fowler Automotive), you would typically greet service customers, listen to concerns, write repair orders, set expectations on time and cost, coordinate with technicians, and close out work with clear explanations. The day mixes phone/in-person traffic, status checks, and handoffs—not remote work.
Focus on CRM/DMS comfort, active listening, clear written estimates, Toyota product familiarity, and calm conflict resolution. No certification resources were supplied for this listing.
No. The listing is on-site in Goldsby, McClain County (not remote).
Fowler Automotive, for the Fowler Toyota Norman Service Advisor position; more at fowlerautomotive.com.
A neutral overview is on Wikipedia’s Oklahoma page; local commute and lifestyle details are best confirmed with locals or the dealership team.
Website: fowlerautomotive.com
Public cache only — not an employee review.
Fowler Automotive is hiring a Service Advisor at our Goldsby, McClain County location. We're looking for a customer-focused professional who thrives in a fast-paced automotive service environment and takes pride in building trust with every customer interaction. About the Role As our Service Advisor at Fowler Toyota Norman, you'll be the bridge between our customers and our service team. This is a full-time position where you'll combine strong interpersonal skills with automotive service knowledge to help customers understand their vehicle maintenance needs and feel confident in the services we provide. What You'll Do Welcome customers and assess their vehicle service needs with a consultative approach Schedule service appointments and manage customer intake and documentation Explain maintenance and repair services in clear, accessible language Coordinate seamlessly between customers and technicians to ensure quality outcomes Address customer questions about vehicle care, warranties, and service options Follow up with customers on service progress and completion Process billing, payments, and maintain accurate service records What We're Looking For Natural ability to make customers feel heard and supported Excellent communication and active listening skills Strong organizational and time management abilities Professionalism and reliability in a collaborative team setting Experience in automotive service, customer service, or related fields (preferred) Basic computer proficiency and comfort learning service management systems Honest, customer-first mindset and genuine problem-solving approach About Fowler Automotive Fowler Automotive has served the Goldsby community with trusted automotive service and vehicle maintenance. We're committed to delivering quality workmanship and building lasting customer relationships. How to Apply Apply directly through this listing to submit your application and begin your career with Fowler Automotive.
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