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Expect scenarios on explaining estimates to customers, handling scope changes mid-job, and reconciling quoted vs actual costs. Be ready to walk through how you gather historical cost data, communicate with workshop teams, and keep negotiations professional under time pressure.
Strong fit if you like customer-facing estimate work in an automotive setting, can turn technical notes into clear quotes, and stay organised tracking costs as jobs develop—on site in Woking, not remote.
As a Service Advisor at The Solution Automotive Limited in Woking, a typical day centres on turning customer vehicle needs into clear time, labour, and materials estimates, then keeping those figures honest as work progresses.
No. The listing is for Woking, Surrey (not remote).
Estimating time, materials, and labour; consulting clients and colleagues; and tracking costs against bids as work progresses.
No certification family or paid training resources were provided for this listing.
Public-domain labor data — prepare examples for 2–3 of these.
Service Advisor at The Solution Automotive Limited in Woking, Surrey About This Position We are currently seeking a Service Advisor to join our team at The Solution Automotive Limited. As a Service Advisor, you will be responsible for ensuring customer satisfaction and maintaining high standards of service within the dealership. Responsibilities Provide excellent customer service by greeting customers, answering their queries, and addressing any concerns they may have. Assist in scheduling appointments and managing customer flow to ensure efficient use of resources. Handle sensitive and confidential information with discretion and professionalism. Work closely with the service team to provide accurate and timely updates on vehicle maintenance and repair status. Skills & Qualifications Excellent communication skills, both verbal and written. Experience in a selling or customer service environment is essential. Able to work to deadlines and prioritize tasks effectively. Strong organizational skills with the ability to handle multiple responsibilities simultaneously. About The Solution Automotive Limited The Solution Automotive Limited is a well-known main dealer group based in Woking, Surrey. As part of our team, you will have the opportunity to work in a dynamic and supportive environment where your contributions are valued. How to Apply To apply for this position, please complete your application directly on this page. If you encounter any issues or need further assistance, you'll be redirected to our employer's application platform to finish submitting your application there.
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