Ground every answer in facts on this page and the original listing. We never invent Glassdoor-style reviews or salaries that are not in our data.
Prepare VIP travel case examples: failed connections, medical or security constraints, and same-day rebooking. Be ready to explain how you balance client preference with bank policy and cost control, and how you communicate under pressure with senior stakeholders.
Strong fit if you already deliver senior-level concierge travel in a corporate or financial setting and want on-site work in Johannesburg with FirstRand’s large banking ecosystem. Thin public salary and review data means you should verify package and team culture directly in process.
As a Senior VIP Travel Consultant at FirstRand Bank Limited in Johannesburg, you would plan and book premium travel for high-value banking and group stakeholders: itineraries, flights, hotels, visas, and last-minute changes under tight service standards. Days mix phone and email coordination with suppliers, policy and risk checks, and white-glove updates for executives or private-bank clients.
Prioritise complex multi-city itineraries, premium airline and hotel programmes, visas, crisis rebooking, and discreet client service. Banking-context strengths include confidentiality, spend policy adherence, and calm escalation. No certification resources were supplied in the data.
No. The listing is for Johannesburg, Gauteng, with remote set to 0 (on-site).
FirstRand is a South African financial services group and bank holding company (ticker FSR), operating across Africa and beyond with large-scale assets under management.
No. This enricher only uses supplied data; no salary bands or Glassdoor/Indeed ratings were provided.
Website: firstrand.co.za
FirstRand Limited, also referred to as FirstRand Group, is the holding company of FirstRand Bank, and is a financial services provider in South Africa. It is one of the financial services providers licensed by the Reserve Bank of South Africa, the national banking regulator. FirstRand Group is Africa’s largest listed financial services institution, with over R1.7 trillion in assets under management (AUM) across Africa, the UK, and India.
Public cache only — not an employee review.
Senior VIP Travel Consultant at FirstRand Bank Limited in Johannesburg, Gauteng Role Overview FirstRand Bank Limited is seeking a Senior Travel Consultant to deliver exceptional, high-touch travel arrangements from start to finish. The role demands self-management, deep travel industry knowledge, and sound decision-making under pressure, with the ability to handle complex itineraries and VIP clients. Day-to-Day Responsibilities Manage and execute high-end travel experiences for VIP clients Craft personalized travel itineraries that meet client expectations Coordinate logistics including accommodations, transportation, and activities Maintain detailed records of all travel arrangements Ensure adherence to budget and timeline constraints Provide exceptional customer service throughout the travel process Qualifications National Diploma in Travel (essential) A minimum of 10 years of experience as a travel consultant, with preference for those working or living in Johannesburg, Gauteng Strong understanding of the global travel industry and market trends Excellent communication and interpersonal skills Ability to handle complex itineraries and manage multiple clients simultaneously Sound decision-making under pressure More About FirstRand Bank Limited FirstRand Bank Limited is a leading financial services group in South Africa, offering a wide range of banking products and services. Our commitment to excellence and client satisfaction drives our mission to deliver superior service across all channels. Next Steps To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there. Please ensure all required qualifications are met before applying.
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