Newfire Global Partners
About the Role
Your day-to-day activities:
Design & Research
- Lead design for complex enterprise healthcare applications serving multiple user roles — clinicians, coordinators, administrators, and patients
- Partner with our UX Research team to plan and conduct user interviews, usability tests, and observational studies; translate findings into design direction
- Prototype at appropriate fidelity — from rough concept sketches to high-fidelity, dev-ready specs — depending on what the team needs to learn next
- Contribute to and help maintain design systems that ensure consistency and accessibility across the product
- Navigate the regulatory and compliance constraints of healthcare (HIPAA, clinical workflows, enterprise security, accessibility) while keeping the user at the center
Collaboration & Influence
- Build working relationships with product managers, engineering leads, and client stakeholders — and manage those relationships with confidence, not just compliance
- Present design concepts and research findings to client leadership; frame design rationale in terms of user impact and business outcomes
- Give and receive specific, actionable critique in a team that treats feedback as a normal, ongoing practice
- Push back on briefs that haven’t been thought through — and bring a reframe alongside the pushback
Practice & Culture
- Contribute to the evolution of our team’s methods, processes, and shared standards — identifying gaps and proposing improvements
- Experiment with AI-assisted design and research tools thoughtfully and share what you learn with the team
- Mentor and support junior designers as the team grows
You’re a perfect match if you have:
- 3–6 years of UX design experience with a strong portfolio demonstrating complex, multi-role enterprise software
- Proven track record of applying user research to shape — not just validate — design decisions
- Experience in healthcare, regulated industries, or other high-complexity domains strongly preferred
- Comfortable working in embedded, long-term client relationships alongside product and engineering teams
- Experience with distributed and remote-first team collaboration
- Fluent in Figma and comfortable across a range of prototyping and facilitation tools (Miro, Whimsical, etc.)
- Able to design across the full spectrum — from service blueprints and journey maps to detailed interaction specifications
- Strong communicator who can present work clearly to non-designers, including executive audiences
- Accessible-by-default design sensibility; WCAG familiarity a plus
- Curious about how healthcare systems actually work — and energized by the challenge of making them better
- Proactive: you bring a proposed solution alongside every problem you surface
- Resilient in ambiguous, fast-moving project environments
- Growth mindset; actively seeks and applies feedback
- As a Senior team member, you will be expected to actively participate in our hiring processes by serving on interview panels for future roles across the company
Originally posted on Himalayas
To apply for this job please visit himalayas.app.
About this role & career path
Working in Croatia
Croatia, officially the Republic of Croatia, is a country in Central and Southeast Europe, on the coast of the Adriatic Sea. It borders Slovenia to the northwest, Hungary to the northeast, Serbia to the east, Bosnia and Herzegovina and Montenegro to the southeast, and shares a maritime border with Italy to the west. The Croatian archipelago contains over 1,000 islands and islets, the largest overseas territory on the Adriatic Sea. Its capital, largest city and main cultural and economic centre is Zagreb. Major urban centers include Split, Rijeka, and Osijek. The country is composed of twenty c
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