Senior Technical Program Manager

 

Mindtickle is the leading AI-powered revenue enablement platform that combines on-the-job learning and deal execution to drive behavior change and get more revenue per rep. Mindtickle is recognized as a market leader by top industry analysts and is ranked by G2 as the #1 sales onboarding and training product.

 

Our commitment to innovation has also earned us the “AI-based Sales Solution of the Year” award in the 8th annual AI Breakthrough Awards program (PR Newswire), and a Gold Stevie Award for Sales and Customer Service (Mindtickle)- recognition of our dedication to both product excellence and outstanding customer support.

Mindtickle is looking for an experienced, self-driven, detail-oriented Senior Technical Program Manager (TPM) for our Enterprise SaaS platform – someone who thrives on solving complex engineering challenges, champions quality, and brings a collaborative style to cross-functional teams, and and embraces modern execution practices in an AI-enabled world that demands strategic alignment, systems thinking, sound judgment, trust building, and measurable business outcomes.

You will lead complex, cross-functional initiatives with high ambiguity and high stakes, delivering outcomes for enterprise and strategic customers. Constraints are real. Visibility is high. Customer commitments matter. Success will be shared widely; setbacks will be owned, learned from, and used to improve. If you thrive where the path is unclear and the outcome matters, this role is for you.

In an AI-enabled world, we need a TPM who combines technical acumen, systems thinking, and strong execution. You will eliminate roadblocks, proactively mitigate risks, align stakeholders, and drive delivery excellence while balancing speed with rigor, quality, scalability, reliability and operational excellence. You will also help establish repeatable mechanisms, operating rhythms, and execution frameworks that enable teams to deliver predictably at scale.

Most importantly, you will play a critical role in delivering a world-class customer experience. Customer outcomes should remain at the center of every roadmap decision, dependency, trade-off, and delivery milestone. We are looking for someone who can advocate for the customer when priorities compete and consistently translate execution excellence into meaningful customer and business impact.

If you are looking for certainty, this role will frustrate you. If you are looking for challenge, ownership, and the opportunity to influence meaningful outcomes at scale, we would love to talk.