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Expect scenarios on retaining security buyers, translating Recorded Future intelligence into customer workflows, handling incidents or partnership context (e.g., vendor ecosystem news), and cross-functional escalation with product and research teams.
Strong fit if you have enterprise cybersecurity or SaaS account experience, can speak fluently with security teams, and prefer on-site/hybrid customer work in Singapore over remote-only roles.
As a Senior Technical Account Manager at Recorded Future, you would typically own post-sale relationships for threat-intelligence customers: align product value to security outcomes, coordinate with analysts and product teams on escalations, run business reviews, and surface adoption risks so accounts renew and expand.
Free upskilling options aligned to general operations/management foundations:
It is a cybersecurity company known for threat intelligence; it is U.S.-based and was acquired by Mastercard in 2024.
The listing indicates Singapore with remote set to no—plan for local presence unless the employer states otherwise.
Saylor business/management courses and Google’s free project-management intro materials are both listed as free.
Website: recordedfuture.com
Recorded Future, Inc. is an American cybersecurity company founded in 2009, with headquarters in Somerville, Massachusetts. The company was acquired by Mastercard in 2024.
Public cache only — not an employee review.
Recorded Future, the world's largest and most advanced threat intelligence company, is hiring a Senior Technical Account Manager in Singapore to guide enterprise clients in turning intelligence into measurable security outcomes. This is a full-time, on-site role for a consultative advisor who pairs deep technical fluency with strategic business insight. About the Role As a Senior Technical Account Manager, you will own the technical and strategic success of an assigned portfolio of accounts across the full intelligence journey — from onboarding through renewal. You'll partner with customers across Korea and the wider ASEAN region, translating complex intelligence concepts into quantifiable business value and risk reduction. Comfortable engaging everyone from SOC analysts to CISOs, you'll help organizations realize the full value of Recorded Future's Intelligence Cloud. Key Responsibilities Drive platform adoption by analyzing usage patterns and integration health to sustain operational success. Lead executive and technical business reviews that showcase value realization and maturity progression. Anticipate risks to account health and renewal, including budget constraints, competitive pressure, and stakeholder turnover. Act as primary technical liaison across customer SOC, CTI, engineering, GRC, threat hunting, and vulnerability management teams on configuration, integration, and tuning. Build strategic adoption plans alongside account directors and cross-functional partners in sales, product, and data science. Deliver bespoke intelligence advisory engagements and strengthen customer tradecraft and platform proficiency. Champion the voice of the customer to shape product and services direction, while mentoring teammates and refining advisory methods. Maintain rigorous, meaningful records in internal systems for outcomes, sentiment, and at-risk account plans. Qualifications 5–7 years in customer-facing cyber threat intelligence, security operations, or cyber advisory roles within enterprise or vendor environments. Strong grasp of intelligence principles, frameworks, and tradecraft, plus the broader threat landscape. Technical fluency with intelligence platforms, APIs, data feeds, and security integrations such as SIEM, TIP, and SOAR, alongside SaaS architectures. Professional proficiency in Korean — speaking, reading, and writing — is essential; native fluency strongly preferred. Proven track record in account health management, retention, and growth, and familiarity with the Intelligence Lifecycle, MITRE ATT&CK, NIST, the Diamond Model, and the Cyber Kill Chain. Bachelor's degree or…
Generated for personal interview prep · 2026-07-19 UTC · getajob.ai