Whoop
RESPONSIBILITIES:
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Own and drive reliability strategy across New Product Introduction (NPI), in-market monitoring (ORT/ Field Reliability), and continuous improvement initiatives, ensuring alignment with program risk and launch readiness
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Define reliability requirements, targets, and validation strategies (e.g., DVT success criteria, AFR targets), ensuring products meet predictable launch outcomes and achieve reliability within defined thresholds
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Identify, assess, and mitigate reliability risks early through structured methodologies (DFMEA, HALT, accelerated testing), achieving high coverage of critical failure modes prior to launch
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Translate use cases and field conditions into system-level test strategy and execution plans (Test Protocols), ensuring no major unknown failure modes escape into market
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Analyze reliability data to generate actionable insights (AFR, CoUR, TWR), influencing cross-functional decisions across design, manufacturing, and supply chain
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Lead root cause investigations and corrective actions for test and field failures, driving resolution of top issues and enabling sustained product performance without regression
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Partner with internal teams and external suppliers to standardize reliability practices, scale test capabilities, and ensure consistent execution across global partners
QUALIFICATIONS:
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8+ years of experience successfully applying Design for Reliability (DfR) principles, preferably in high-volume consumer electronics or wearable/medical device environments
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Bachelor’s or Master’s degree in Mechanical Engineering, Materials Science, Reliability Engineering, or a related field
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Strong understanding of reliability principles across electro-mechanical systems, including failure mechanisms in materials, components, and assemblies
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Experience defining and executing reliability test strategies (HALT, HASS, ALT) and translating results into product and business decisions
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Proficiency in statistical analysis, reliability modeling, and structured problem-solving methodologies for root cause identification
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Demonstrated ability to influence cross-functional teams and drive alignment on risk-based decisions in fast-paced development environments
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Experience working with global suppliers and manufacturing partners to improve product reliability and test consistency
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Strong communication skills with the ability to clearly convey complex technical insights to diverse audiences
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Strong commitment to embracing and leveraging AI tools in day-to-day tasks, ensuring AI-assisted work aligns with the same high-quality standards as personal contributions
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ASQ Certified Reliability Engineer (CRE) certification preferred
To apply for this job please visit jobs.ashbyhq.com.
About this role & career path
Working in Boston, MA
Boston is the capital and most populous city of the U.S. state of Massachusetts. It serves as a cultural and financial center of New England, a region of the Northeastern United States. Boston has an area of 48.4 sq mi (125 km2) and a population of 675,647 as of the 2020 census, making it the third-most populous city in the Northeastern United States after New York City and Philadelphia. The larger Greater Boston metropolitan statistical area had a population of 4.9 million in 2023, making it the largest metropolitan area in New England and the eleventh-largest in the United States.
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