OKX
Who We Are
About The Opportunity
What You’ll Be Doing
Product Strategy & Business Alignment
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Partner closely with Product Managers to support product strategy and implementation planning for the Singapore market
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Consolidate business, operational, regulatory, and user considerations to help shape product requirements and rollout priorities
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Act as a key liaison between Product and Singapore stakeholders, translating cross-functional feedback into structured requirements and operational action plans
Operational Coordination & User Experience Improvement
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Track and consolidate product-related issues, user feedback, and operational pain points, working closely with Product and Engineering teams to drive timely resolution and continuous improvement
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Support investigation and root cause analysis of product or user experience issues, ensuring key findings and business impacts are clearly communicated to relevant stakeholders
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Partner with Product teams on testing, rollout readiness, and post-launch monitoring to support a smooth and high-quality user experience
Market Intelligence & Product Insights
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Maintain a strong understanding of the Singapore market landscape, including competitor offerings, product trends, user behaviours, and evolving market dynamics
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Gather and consolidate insights from clients, internal stakeholders, market developments, and product usage trends to support business and product discussions
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Develop structured reporting and insight-sharing mechanisms to improve visibility across Product and Business teams
What We Look For In You
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Strong stakeholder management and coordination skills, with experience working across business, product, and governance functions
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Ability to translate business and operational requirements into structured documentation and actionable implementation inputs
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Strong judgement and communication skills, with the ability to navigate complex trade-offs across business, legal, compliance, and risk considerations
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Highly-organised and detail-oriented, with strong execution discipline and follow-through
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Experience in crypto, fintech, financial services, or regulated technology environments is preferred
Perks & Benefits
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Competitive total compensation package
- L&D programs and education subsidy for employees’ growth and development
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Various team building programs and company events
- Wellness and meal allowances
- Comprehensive healthcare schemes for employees and dependants
- More that we love to tell you along the process!
To apply for this job please visit job-boards.greenhouse.io.
Working in Singapore
Singapore, officially the Republic of Singapore, is an island country in Southeast Asia. Its territory comprises a main island, over 60 satellite islands and islets, and one outlying islet. The country is about one degree of latitude north of the equator, off the southern tip of the Malay Peninsula, bordering the Strait of Malacca to the west, the Singapore Strait to the south along with the Riau Islands in Indonesia, the South China Sea to the east and the Straits of Johor along with the State of Johor in Malaysia to the north.
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