Sedgwick
Role Overview
The Senior Product Operations Analyst owns the end-to-end demand intake and product operations approach across Product Ownership. The role brings structure, visibility, and control to a complex backlog aligned to approved business cases, shaping how demand is raised, assessed, and progressed.
What You Will Do
Organize existing demand, define clear standards for intake, documentation, and prioritization, and ensure all work is complete, governed, and ready before entering the backlog. Design and embed interim processes for intake, tracking, and reporting where tooling is still evolving.
Why It Might Be a Fit
The role operates with high autonomy and clear outcomes, requiring strong judgement, initiative, and confidence in ambiguous environments where processes and systems are being built.
Requirements
- Fluent in English, with excellent written and verbal communication skills
- Extensive experience in Product Operations, PMO, or delivery governance roles within complex, matrixed environments
- Proven record of designing, owning, and materially improving intake, backlog, and operational processes
- Strong, hands-on knowledge of workflow and ticketing tools such as Jira, ServiceNow, or Azure DevOps
- Rigorous systems mindset, strong attention to detail and data integrity, with a clear focus on outcomes, visibility, and operational control
Benefits
- Competitive salary
- Pension Scheme
- Bonus scheme
- Holiday allowance of 20 days plus bank holidays
- Tax Saver Travel Scheme
- Health Insurance Scheme
- Life Cover
- Employee assistance programme for employee wellbeing
- Group Income Protection
- Bike to Work Scheme
- Discounted onsite Gym Membership
- Discounted onsite Montessori
Originally posted on Himalayas
To apply for this job please visit himalayas.app.
Working in Ireland
Ireland is an island in the North Atlantic Ocean, in Northwestern Europe. Geopolitically, the island is divided between the Republic of Ireland and Northern Ireland. It is separated from Great Britain to its east by the North Channel, the Irish Sea, and St George's Channel. Ireland is the second-largest island of the British Isles, the third-largest in Europe, and the twentieth-largest in the world. As of 2022, the population of the entire island is just over 7 million, with 5.1 million in the Republic of Ireland and 1.9 million in Northern Ireland, ranking it the second-most populous island i
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