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Expect scenario demos (design a notification or contact-center flow on programmable comms), live whiteboarding of APIs and failure modes, and questions on handling objections with technical proof. Practice clear, non-jargon explanations for mixed business/engineering audiences.
Strong fit if you enjoy customer-facing engineering, live demos, and turning Twilio-style programmable voice/SMS into concrete designs—especially in a fully remote senior presales seat.
As a Senior Presales Engineer at Twilio, a typical day centers on technical discovery with prospects: map their messaging/voice needs to Twilio APIs, run demos and proof-of-concepts, answer architecture questions on scale and compliance, and partner with sales on RFP responses. You translate product capabilities into customer solutions and hand off clean technical notes to post-sale teams.
Build API fluency (REST, webhooks), telephony/SMS concepts, demos, and customer-facing technical storytelling. Free study options:
Yes. The listing is remote with location Anywhere in the World.
Programmable communication tools via web APIs for calls, SMS, and related messaging functions.
freeCodeCamp, Saylor CS courses, CS50, and Microsoft Learn paths—all free or free to learn per the cert list.
Website: twilio.com
Twilio Inc. is an American cloud communications company based in San Francisco, California, which provides programmable communication tools for making and receiving phone calls, sending and receiving text messages, and performing other communication functions using its web service APIs.
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Senior Presales Engineer at Twilio - Anywhere in the World About This Position This role is essential for enabling our customers to build the future of communications. As a Senior Solutions Engineer on Twilio’s Digital Sales Communications team, you will be part of a sales-focused group dedicated to delivering technical wins and the best product fit for our clients. You'll lead pre-sales relationships, drive technical discovery, propose architectures, demonstrate products, anticipate concerns, and offer creative solutions that build customer trust in Twilio's offerings. Your Responsibilities Lead the technical pre-sales relationship with mid-level managers or software engineers Drive technical discovery to understand customer needs Propose technical architectures that align with our products Demonstrate Twilio’s solutions and anticipate potential concerns Offer creative solutions to enhance customer trust in Twilio's offerings What You Bring Comfortable engaging with mid-level managers or sketching out API flows on a whiteboard A strong background in technical pre-sales and sales engineering Experience leading low to mid-complexity opportunities independently Dedication to remote-first work, global connection, and inclusion A passion for shaping the future of communications from anywhere in the world About the Company At Twilio, we’re revolutionizing how the world interacts through innovative solutions. Our commitment to a remote-first culture means you can be part of our vibrant team with diverse experiences, making global impacts every day. We deliver cutting-edge technology to hundreds of thousands of businesses and empower millions of developers worldwide. Join us as we continue to shape the future of communications. Apply Today To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.
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