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Be ready to walk through how you have run security and IT operations for distributed teams: patch SLAs, vulnerability triage, access reviews, and major incident command. Prepare examples of scaling processes without drowning the team, partnering with product/support on tooling, and making risk tradeoffs under deadline pressure. Ask how Automox runs its own endpoint posture and how this role interfaces with product security and customer-facing ops.
Strong fit if you already manage security/IT operations (not only hands-on admin work), care about endpoint risk, and can lead remote teams. Less fit if you want pure IC engineering or sales-led customer success without operational ownership.
As Senior Manager, Security & IT Operations at Automox, you would lead the people and processes that keep internal systems secure, available, and patchable—mirroring the endpoint and remediation problems Automox sells. Expect ownership of operational runbooks, security controls, vendor/tooling decisions, and cross-team coordination with product, support, and security stakeholders so incidents, access, and change are handled cleanly at scale.
Prioritize endpoint lifecycle and patch operations, identity and access hygiene, incident response, and IT service management. Pair that with people leadership—prioritization, stakeholder communication, and metrics for reliability and risk. Familiarity with cloud SaaS ops and how patch/remediation products are used in enterprises strengthens credibility at Automox specifically.
The listing is Remote - US, so US-based remote work is the stated setup; confirm time-zone and travel expectations in process.
Public news centers on cloud endpoint management—patching, visibility, remediation integrations (for example Zendesk), and AI-assisted policy/patch workflows.
No certification list or costs were provided for this posting; treat certs as optional unless the employer specifies them later.
Website: automox.com
Public cache only — not an employee review.
Automox is hiring a Senior Manager, Security & IT Operations to lead our combined Security and IT Operations practices in a fully remote, US-based role. If you operate security-first and have the IT operations depth to steer both functions, this is your chance to own something meaningful at a cloud-native company in hypergrowth. About the Role Reporting directly to the CTO, you will run our Security and IT Operations teams day to day while setting and delivering a 6–12 month roadmap. Security here covers corporate security (CorpSec), product security (ProdSec), and governance, risk, and compliance (GRC). You will own the IT and Security budget, support on-call coverage, lead incident response, and guide a team of seven direct reports as the organization continues to scale. Key Responsibilities Translate security priorities into a roadmap with defined milestones, owners, and metrics, and treat SOC 2 as a continuous discipline. Drive the ProdSec program alongside Engineering and Product, embedding security throughout the development lifecycle. Lead incident response end to end: runbooks, escalation paths, and post-incident reviews that sharpen future response. Shape strategy for endpoints, identity, and SaaS at scale, including MDM, patch compliance through Automox, hardware lifecycle, and zero-touch provisioning across macOS and Windows. Own the IAM program — provisioning, group design, MFA, and access reviews — and administer core SaaS across collaboration, source control, secrets management, and cloud. Automate recurring work with AI coding tools, keeping it documented and measured, and track KPIs spanning ticket responsiveness, coverage, access reviews, and IT spend. Develop engineers and helpdesk staff, build clear career paths, and foster a culture of ownership and psychological safety. Qualifications 6+ years in security engineering or operations with hands-on IT operations responsibility, plus 3+ years managing people. Proven SOC 2 experience and hands-on incident management, with a record of turning strategy into measurable results. Hands-on with a modern IdP, MDM for macOS and Windows, collaboration and source control administration, cloud IAM, and working Linux skills. Effective use of AI coding tools, with enough fluency in PowerShell, bash, and Python to review output for correctness and security. Strong judgment on architectural trade-offs and…
Generated for personal interview prep · 2026-07-17 UTC · getajob.ai