Ground every answer in facts on this page and the original listing. We never invent Glassdoor-style reviews or salaries that are not in our data.
Expect product-sense and prioritization cases tied to customer-data products (e.g., identity resolution, consent, activation). Be ready to discuss metrics, stakeholder conflict, roadmap trade-offs, and how you partner with data engineering and legal/privacy. Prepare 1–2 stories of shipping or scaling a data product end-to-end.
Best fit: senior product leaders who have owned B2C/B2B customer-data or platform products, can manage managers or senior ICs, and are comfortable with U.S.-based (non-remote per listing) collaboration. Company detail in DATA is thin—validate culture and scope in interviews.
As Senior Manager for Digital Customer Data Products (Product Manager), a typical day centers on the customer-data product line: clarifying outcomes with stakeholders, prioritizing roadmap items, and aligning engineering, data, design, and go-to-market partners. You review metrics and experiment results, unblock delivery, write or refine requirements, and facilitate decisions on privacy, identity, and data quality trade-offs—while coaching PMs/ICs and reporting progress to leadership.
Strengthen product leadership for data platforms: discovery and prioritization, roadmap ownership, analytics literacy, and cross-functional influence. Depth in customer identity, consent/privacy, data quality, and API/event-driven product thinking is especially relevant. No certification resources were supplied in DATA.
The listing marks remote as off (0) with location United States, so plan for U.S.-based, non-remote work unless the employer clarifies otherwise.
Senior Manager plus Digital Customer Data Products points to product leadership over customer-data capabilities—strategy, roadmap, and delivery—not pure people management alone.
Only the domain nsi.guide is provided; sentiment and news items in DATA are unrelated headlines, so use the employer site and the interview process for substance.
Website: nsi.guide
Public cache only — not an employee review.
Step into a pivotal leadership opportunity as a Senior Manager, Digital Customer Data Products – Product Manager, shaping how customer data fuels a connected digital ecosystem across the United States. About the Role This senior position sits where data engineering, digital product management, customer experience, and enterprise architecture meet. You will define and own the customer data product vision, ensuring that information about customers, dealers, distributors, and service interactions is consolidated into a single, well-governed, and actionable foundation. A core part of the work involves building Customer Data Platform (CDP) and Master Data Management (MDM) capabilities that power personalization, advanced analytics, AI-driven insight, and smooth integration across Salesforce, SAP, and other digital platforms supporting HVAC partners. Key Responsibilities Set the strategy and product roadmap for customer data, spanning CDP, MDM, and 360-degree customer capabilities, prioritized around business value and revenue growth. Create a trusted single source of truth for customer, dealer, distributor, and service data aligned to enterprise architecture. Frame concrete use cases including segmentation, personalization, forecasting, case optimization, and AI-powered recommendations. Collaborate with Digital, Sales, Marketing, Commercial, Customer Service, and Operations leaders, acting as the connection between business stakeholders and technical, analytics, and AI teams. Champion AI-enabled journeys such as predictive service insights, next-best-action guidance, and lead scoring, while guiding governance and investment decisions. Qualifications Bachelor's degree, ideally in business, data, technology, or a related discipline (or equivalent experience). 5+ years in digital, data, or digital product leadership, plus 5+ years guiding enterprise data initiatives, CDP/MDM programs, or data product teams. Hands-on knowledge of customer data models, identity resolution, integration patterns, and ecosystems like Salesforce and SAP. Familiarity with AI/ML applications, data-driven personalization, and Agile product practices including roadmap and backlog management. Skill in translating complex business needs into scalable solutions and leading through influence in a matrixed environment. Unrestricted authorization to work in the USA; visa sponsorship is not offered. About name name is a global leader in intelligent climate and energy solutions, advancing temperature control, air quality, and transportation technologies that bring comfort, safety, and sustainability to everyday life and critical industries. The company succeeds through an…
Generated for personal interview prep · 2026-07-19 UTC · getajob.ai