Senior HR Advisor

How to use this kit

Ground every answer in facts on this page and the original listing. We never invent Glassdoor-style reviews or salaries that are not in our data.

Interview prep

• Walk through a complex ER case: facts, risk, fairness, and documentation.
• Explain how you keep managers compliant without blocking delivery.
• Describe end-to-end hire-to-record hygiene in an HR system.
• Show how you stay current on EEO-style obligations and apply them practically.

Fit summary

Strong fit if you enjoy senior-level advisory HR—policy clarity, hiring process quality, and employee relations—in a UK SME setting in Pocklington. Thin public company signal means culture and stack should be validated directly in interview.

Day in the role

As a Senior HR Advisor at Phoenix Software in Pocklington, expect to interpret and explain HR policies and UK-relevant employment standards, support hiring paperwork, keep employment records current in HR systems, and handle employee-relations issues (complaints, concerns, sensitive allegations) with sound judgment. Senior level implies coaching managers and raising consistency across people processes, not inventing company products from thin public data.

Skills to emphasize

Build strength in: policy/legal interpretation; structured hiring and documentation; employee relations case handling; HRIS record accuracy; and fair, criteria-based screening. No certification resources were supplied in CERTS for this family.

FAQ from this listing

Is this role remote?

No—the listing is framed as non-remote in Pocklington, England.

What does the occupation data emphasize?

Core HR Advisor tasks: policies, hiring paperwork, EEO awareness, HR records, employee relations, and applicant matching (O*NET 13-1071.00).

Are salary or review scores available here?

No verified salary, Glassdoor/Indeed ratings, or star scores were provided in DATA, so none are stated.

Occupation tasks (O*NET)

Public-domain labor data — prepare examples for 2–3 of these.

• Interpret and explain human resources policies, procedures, laws, standards, or regulations.
• Hire employees and process hiring-related paperwork.
• Maintain current knowledge of Equal Employment Opportunity (EEO) and affirmative action guidelines and laws, such as the Americans with Disabilities Act (ADA).
• Prepare or maintain employment records related to events, such as hiring, termination, leaves, transfers, or promotions, using human resources management system software.
• Address employee relations issues, such as harassment allegations, work complaints, or other employee concerns.
• Review employment applications and job orders to match applicants with job requirements.
• Inform job applicants of details such as duties and responsibilities, compensation, benefits, schedules, working conditions, or promotion opportunities.
• Select qualified job applicants or refer them to managers, making hiring recommendations when appropriate.

O*NET source

Company facts (cached)

Website: phoenixbv.com

Public cache only — not an employee review.

Role overview (listing rewrite)

Phoenix Software is seeking a Senior HR Advisor to join our team in Pocklington, England, United Kingdom. This full-time position offers an excellent opportunity to lead human resources strategy and support across our growing organisation. The Opportunity We're looking for an experienced HR professional ready to take on a strategic senior advisor role. As a Senior HR Advisor at Phoenix Software, you'll play a central part in shaping our people practices, supporting line managers, and ensuring our team environment reflects our values. This is a hands-on position ideal for someone who combines HR expertise with strong communication skills and a genuine interest in supporting employee development and wellbeing in a dynamic software company based in Pocklington. Your Responsibilities Provide strategic HR guidance to senior leadership and line managers on recruitment, performance management, and employee relations matters Lead the full recruitment lifecycle, from sourcing and shortlisting through to onboarding and integration of new team members Manage employee relations issues, mediation, and conflict resolution with sensitivity and professionalism Develop and deliver learning and development programmes to support staff capability and career progression Ensure compliance with UK employment law, data protection regulations, and current HR legislation Monitor and analyse HR metrics, trends, and staff engagement to drive continuous improvement Collaborate cross-functionally to enhance company culture and create a supportive, inclusive workplace What We're Looking For Proven experience as a Senior HR Advisor, HR Business Partner, or equivalent HR leadership role Strong knowledge of UK employment law, GDPR, and current HR best practice Excellent communication and interpersonal skills, with the ability to influence and build trust across all levels Demonstrable experience in recruitment, employee relations, and performance management Strategic problem-solving mindset with the ability to balance operational and people challenges Experience working in the technology or software sector preferred Professional HR qualification such as CIPD Level 5 or equivalent valued More About Phoenix Software Phoenix Software is a growing technology company based in Pocklington. We're committed to building a workplace where talented people can do their best work, supported by strong HR practices, professional development opportunities, and a collaborative organisational culture. Apply Today To…

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Questions to ask them

• What does success look like in the first 90 days for this role?
• How is the team structured, and who would I work with most?
• What tools and systems does this role use daily?
• Is the work primarily based in Pocklington, England, United Kingdom, hybrid, or fully remote?