Senior Field Service Engineer (Remote)

How to use this kit

Ground every answer in facts on this page and the original listing. We never invent Glassdoor-style reviews or salaries that are not in our data.

Interview prep

Prepare field failure walkthroughs, how you isolate root cause, customer communication under pressure, and examples leading techs on complex installs. Tie answers to rail/industrial safety and clear written reports.

Fit summary

Strong fit if you enjoy hands-on systems troubleshooting for an established Pittsburgh industrial OEM, can work remote while supporting field customers, and write crisp technical guidance.

Day in the role

As a Senior Field Service Engineer at Wabtec, you diagnose rail/transit equipment issues, guide on-site or remote fixes, plan tests, coordinate technicians, and document findings for customers and engineering—often across time zones as a remote senior lead.

Skills to emphasize

Build diagnostics, systems thinking, and documentation. Free options from the cert set:

• freeCodeCamp — Full Stack curriculum (free)
• Saylor Academy — Computer Science courses (free)
• CS50 (Harvard, via edX) (free to learn)
• Microsoft Learn — developer training paths (free to learn)

FAQ from this listing

Is this role fully remote?

The listing is remote with a Pittsburgh, PA location tag—expect virtual work with possible customer or site coordination.

What does Wabtec do?

Wabtec is a U.S. rail and transit technology company (WAB), headquartered in Pittsburgh, formed in 1999.

What core work should I highlight?

Customer technical problem resolution, testing, documentation, and coordinating engineering or field technicians.

Occupation tasks (O*NET)

Public-domain labor data — prepare examples for 2–3 of these.

• Formulate mathematical models or other methods of computer analysis to develop, evaluate, or modify design, according to customer engineering requirements.
• Plan or conduct experimental, environmental, operational, or stress tests on models or prototypes of aircraft or aerospace systems or equipment.
• Formulate conceptual design of aeronautical or aerospace products or systems to meet customer requirements or conform to environmental regulations.
• Plan or coordinate investigation and resolution of customers' reports of technical problems with aircraft or aerospace vehicles.
• Write technical reports or other documentation, such as handbooks or bulletins, for use by engineering staff, management, or customers.
• Direct or coordinate activities of engineering or technical personnel involved in designing, fabricating, modifying, or testing of aircraft or aerospace products.
• Evaluate product data or design from inspections or reports for conformance to engineering principles, customer requirements, environmental regulations, or quality standards.
• Develop design criteria for aeronautical or aerospace products or systems, including testing methods, production costs, quality standards, environmental standards, or completion dates.

O*NET source

Company facts (cached)

Website: wabteccorp.com

Westinghouse Air Brake Technologies Corporation, commonly known as Wabtec, is an American company formed by the merger of the Westinghouse Air Brake Company (WABCO) and MotivePower in 1999. It is headquartered in Pittsburgh, Pennsylvania.

Public cache only — not an employee review.

Role overview (listing rewrite)

Senior Field Service Engineer - Remote Role Overview The Senior Field Service Engineer at Wabtec is responsible for providing technical support and maintenance services to ensure the smooth operation of our products. This role requires a strong background in field service, troubleshooting, and customer interaction. What You'll Do Provide on-site technical support and maintenance services for Wabtec's products. Diagnose and resolve complex technical issues with minimal supervision. Develop and maintain detailed service reports and documentation. Collaborate with cross-functional teams to ensure timely resolution of customer issues. Requirements A minimum of 5 years of experience in field service engineering or a related technical role. Demonstrated ability to troubleshoot and resolve complex technical issues. Strong communication and interpersonal skills for effective customer interaction. Familiarity with Wabtec's product line is preferred but not required, as training will be provided. Why Join Wabtec Joining Wabtec means becoming part of a global leader in the transportation industry. We offer competitive compensation and benefits packages, opportunities for professional growth, and a commitment to innovation and sustainability. How to Apply To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.

Full job on Get A Job.AI

Questions to ask them

• What does success look like in the first 90 days for this role?
• How is the team structured, and who would I work with most?
• What tools and systems does this role use daily?
• Is the work primarily based in Pittsburgh, PA, US, hybrid, or fully remote?